[support] support Digest, Vol 132, Issue 37

[Roger]

Hi Eric
Thanks.
That was the first thing I checked, I had given them full admin rights 
same username and password as me.
The site was working until I did the upgrade to 7.24. I've been 
upgrading all our sites the same way for years with no difficulty, on 
this one ckeditor failed for some reason.

I took the drastic approach and fresh installed Drupal 7.24 with minimal 
extra modules instead of the full suite we normally use.
The site worked and is being developed.
I compared the site with the one that fails but could find nothing 
different apart from the number of modules so have no answer.
Deleted the offending site.

Cheers
Roger
>
> Hi Roger,
>
> It looks like the other dev does not have permission to use ckeditor.
>
> Assuming dev has administrator role.
>
> Go to this url "/admin/config/content/formats" on your website to check if
> the other dev has permission to use the WYSIWYG editor.
>
>
> Cheers, Eric
>
>
>
>
>
> On Sat, Dec 7, 2013 at 9:32 PM, Roger<arelem at bigpond.com>  wrote:
>
>> >I  have a new site with latest Drupal install and latest modules.
>> >3 people have admin access, myself included.
>> >I can use ckeditor 4.3 to edit blocks and pages but the other dev can
>> >only get plain text html code and no ckeditor. He is using a windows
>> >machine. I'm using Fedora 19.
>> >We had a supervisor check using an apple macbook and he too could only
>> >see the code not the ckeditor.
>> >
>> >They have cleared browser caches, deleted browser history, restarted
>> >their machines.
>> >I have checked permissions, roles, modules, rechecked the text
>> >formatting options and have run out of ideas.
>> >
>> >Can someone tell me what's going on and how to fix it please
>> >Cheers
>> >Roger