[support] Drupal 7 as simple Project Manager

[Metzler, David]

Depending on your level of complexity you need there are two projects to look at.

http://drupal.org/project/support  - Gives you a full fledged ticketing system in drupal. And lets you set up multiple clients,etc.   Has way more than most people need and requires a bit more overhead to set up.

http://drupal.org/project/casetracker  - I use this for exactly the purpose you are talking about.  It is a simple casetracking tool which just allows priorty and status fore each case which you then comment on.   Although it has notifications integrations, I actually use it with the subscription module to get the email as well when my clients post a case.

Take a look at http://forenasolutions.org<http://forenasolutions.org/> (you'll only have view access to the cases). Add the content_access module if you need extra security and you're good to go.

Dave

________________________________
From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On Behalf Of lamp at afan.net
Sent: Friday, March 29, 2013 8:12 AM
To: support at drupal.org
Subject: [support] Drupal 7 as simple Project Manager


Hi,
I have few "clients" I'm helping them with their website. They are sending to me stuff to add/delete/edit on my private email and it's now a little mess. And I overlooked few times their emails.
I was thinking, if it's possible, to build Drupal 7 website (I have few "empty" domains) and use it as a simple Project Manager.  My idea was to create accounts for each client and they will be able to see only their stuff. I would create content type "Task" where they can write down what they want me to do, upload files, etc.

How hard/easy it would be to make? Any comments?

Thanks,
LAMP
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