[support] Drupal 7 as simple Project Manager

[lamp at afan.net]

After short, not detailed look, Support looks better to me.
Also,
Case tracker is alpha version and has quite number of it's own bugs?!?
But, I'll try it too...
 
 
 
>
Depending on your level of complexity you need there are two projects
to

> look at.

>

> http://drupal.org/project/support - Gives you a full fledged
ticketing

> system in drupal. And lets you set up multiple clients,etc. Has way
more

> than most people need and requires a bit more overhead to set up.

>

> http://drupal.org/project/casetracker - I use this for exactly the

> purpose you are talking about. It is a simple casetracking tool
which

> just allows priorty and status fore each case which you then comment
on.

> Although it has notifications integrations, I actually use it with
the

> subscription module to get the email as well when my clients post a
case.

>

> Take a look at
http://forenasolutions.org<http://forenasolutions.org/>

> (you'll only have view access to the cases). Add the content_access
module

> if you need extra security and you're good to go.

>

> Dave

>

> ________________________________

>

From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On

> Behalf Of lamp at afan.net

> Sent: Friday, March 29, 2013 8:12 AM

> To: support at drupal.org

> Subject: [support] Drupal 7 as simple Project Manager

>

>

> Hi,

> I have few "clients" I'm helping them with their website.
They are sending

> to me stuff to add/delete/edit on my private email and it's now a
little

> mess. And I overlooked few times their emails.

> I was thinking, if it's possible, to build Drupal 7 website (I have
few

> "empty" domains) and use it as a simple Project Manager. My
idea was to

> create accounts for each client and they will be able to see only
their

> stuff. I would create content type "Task" where they can
write down what

> they want me to do, upload files, etc.

>

> How hard/easy it would be to make? Any comments?

>

> Thanks,

> LAMP

> --

> [ Drupal support list | http://lists.drupal.org/ ]
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