[support] Contact us form doesn't work properly

[Paul.Callan at scotland.gsi.gov.uk]

You may wish to check that the server is enabled for 'send to server'. I have had this issue a few times with my hosting company, by them enabling this option - it allows me to send to the relevant email address.

Paul Callan 
ISIS : Technical Strategy and Delivery
Systems Management 


-----Original Message-----
From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On Behalf Of lamp at afan.net
Sent: 06 September 2013 01:51
To: support at drupal.org
Subject: [support] Contact us form doesn't work properly

Hi guys,
I'm building Drupal based websites for friend's Law firm/NPO and I have
some weird issues with Contact forms.

First, he registered domain kesarandcosolicitors.co.uk. It's Drupal 6 site
(in process to upgrade to Drupal 7). On Contact page, let's say the
recipient email for "Recruitment" category is
recruitment[at]kesarandcosolicitors[dot]co[dot]uk, and for the "General"
category is my lamp[at]afan[dot]net. If I select Recruitment category and
check the "Send yourself the copy" checkbox and submit the form, in
error_log I'll get an error "Error sending e-mail (from lamp at ... to
recruitment at ...)" and the email will not be sent to the recruitment at ...
email. But I will get the copy. And, if I do the same thing for the
General category - everything works fine and I'll get both emails (the
copy and me as a recipient) will arrive.

Mail for kesarandcosolicitors[dot]co[dot]uk are managed on MS Exchange
Mail Server in his office.

Now, I just started building his second website, for his NPO,
kesarandcointervene.co.uk. The Contact form behave the same. No email can
be sent to ****@kesarandcosolicitors.co.uk, but it works just fine for
not-to-domain related email (like Yahoo, Gmail, hotmail...)

Any idea?

Thanks for any help,
LAMP



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