[support] Contact us form doesn't work properly

lamp at afan.net lamp at afan.net
Fri Sep 6 15:08:37 UTC 2013


It sends email to all emails but to "itself". If I send to gmail, yahoo,
hotmail it works fine. If the Recipient of a Category is its own domain it
doesn't work. So, I think it's not the server/hosting issue.
And any other website within the same account/server doesn't have a problem.



> You may wish to check that the server is enabled for 'send to server'. I
> have had this issue a few times with my hosting company, by them enabling
> this option - it allows me to send to the relevant email address.
>
> Paul Callan
> ISIS : Technical Strategy and Delivery
> Systems Management
>
>
> -----Original Message-----
> From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On
> Behalf Of lamp at afan.net
> Sent: 06 September 2013 01:51
> To: support at drupal.org
> Subject: [support] Contact us form doesn't work properly
>
> Hi guys,
> I'm building Drupal based websites for friend's Law firm/NPO and I have
> some weird issues with Contact forms.
>
> First, he registered domain kesarandcosolicitors.co.uk. It's Drupal 6 site
> (in process to upgrade to Drupal 7). On Contact page, let's say the
> recipient email for "Recruitment" category is
> recruitment[at]kesarandcosolicitors[dot]co[dot]uk, and for the "General"
> category is my lamp[at]afan[dot]net. If I select Recruitment category and
> check the "Send yourself the copy" checkbox and submit the form, in
> error_log I'll get an error "Error sending e-mail (from lamp at ... to
> recruitment at ...)" and the email will not be sent to the recruitment at ...
> email. But I will get the copy. And, if I do the same thing for the
> General category - everything works fine and I'll get both emails (the
> copy and me as a recipient) will arrive.
>
> Mail for kesarandcosolicitors[dot]co[dot]uk are managed on MS Exchange
> Mail Server in his office.
>
> Now, I just started building his second website, for his NPO,
> kesarandcointervene.co.uk. The Contact form behave the same. No email can
> be sent to ****@kesarandcosolicitors.co.uk, but it works just fine for
> not-to-domain related email (like Yahoo, Gmail, hotmail...)
>
> Any idea?
>
> Thanks for any help,
> LAMP
>
>
>
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