[support] certain emails not being sent

[Marty Landman]

It seems the be majority of emails that do not get delivered, and I 
didn't see any 550's on the maillog. I do see  the emails being sent. 
Where else can I check? Is this something I should expect the hosting 
provider to be able to help me with?

At 07:50 PM 1/8/2014, Jamie Holly wrote:
>The first clue would be the emails that aren't being sent (or received).
>Is there any pattern there, namely a certain domain? If so there's a
>chance that your server is blacklisted by that email provider. This is
>very common. If it's a dedicated server, you can look at your server's
>mail log. Generally you'll see error codes of 550. Drupal won't know
>about this, and report the email as sent without any problem (your
>server had no problem, but the receiving server did. By that time
>sendmail has already sent a passed response back to PHP).
>
>Like I said, this is very common. The only real fix is to find the
>problem email servers in your mail log then check their sites for how to
>get removed from the blacklist. AOL is one in particular that can be a
>pain, and they commonly blacklist IP's they don't know. Whenever I set
>up a new dedicated server for a client, I always account for this when
>giving an estimate. It's just that common!
>
>The other option is to use a separate email service for your domain,
>like Google Apps. Then you can use the SMTP module to send all emails
>and not have to worry about all this stuff.
>
>Jamie Holly
>http://hollyit.net
>
>On 1/8/2014 6:46 PM, Marty Landman wrote:
> > I have run into an issue on Ubercart conditional actions where some
> > emails simply don't get sent. There is no error message and I'm at a
> > loss. When I change to another email I get them, so am unsure how to
> > start looking for a clue here. Nothing on the dblog, the order goes
> > through properly according to the UC admin screen, and the server
> > error log has nothing to add either.
> >
> > Marty
> >
>
>--
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