[support] updating rules module

[Linda Romey]

1. install rules module
2. run update.php
3. clear all caches


On Thu, Jan 9, 2014 at 5:40 PM, Jim Ruby <jim at v-community.com> wrote:

> That I did not do. So I can re install things then update rules module
> again, so I should do things in this order?
>
> 1 clear cache
> 2 install and update rules module via update.php
>
> I'll try it as right now once rules updates the sights is history.
>
>
>
>
> -----Original Message-----
> From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On
> Behalf Of Linda Romey
> Sent: Thursday, January 09, 2014 2:04 PM
> To: support at drupal.org
> Subject: Re: [support] updating rules module
>
> Did you clear all caches?
>
>
> On Thu, Jan 9, 2014 at 2:21 PM, Jim Ruby <jim at v-community.com> wrote:
>
>
>         The first time I ran update.php I saw two updates, now when I try
> to run update.php and it just shows an error with no updates available.
>
>
>         -----Original Message-----
>         From: support-bounces at drupal.org [mailto:
> support-bounces at drupal.org] On Behalf Of Gordon Heydon
>         Sent: Wednesday, January 08, 2014 5:27 PM
>         To: support at drupal.org
>         Subject: Re: [support] updating rules module
>
>         You need to run update.php. There is a change in the database
> which needs to be fixed before everything works right.�
>
>         Gordon.�
>
>         Sent from my iPhone
>
>         On 9 Jan 2014, at 9:59 am, Linda Romey <lromey at gmail.com> wrote:
>
>
>
>                 Yes, I did what Jim suggested and found the issue. I also
> made sure that there were no errors in any of the rules--i.e. I use og and
> it uses rules. Some of the og fields had changed with that upgrade and so
> it broke the rules--which I didn't realize. And then the update went fine.
>
>
>                 On Wed, Jan 8, 2014 at 5:13 PM, Frank Nikola <
> fnikola at cognisync.com> wrote:
>
>
>                         Hey Jim,
>
>                         This sounds like the standard white screen of
> death (wsod) problem that is usually caused by a php error.�
>
>                         You will need to enable error displays and
> checking your server logs to help resolve the issue.
>
>                         See https://drupal.org/node/158043�for assistance.
>                         �
>
>
>
>                         On Wed, Jan 8, 2014 at 2:45 PM, Jim Ruby <
> jim at v-community.com> wrote:
>
>
>                                 I have had this problem in the past, but
> the sight gets the white screen of
>                                 death when I update
>                                 Rules 7.x-2.0 to 7.x-2.6
>                                 Any suggestions on how to troubleshoot
> this? I have enquired this with in
>                                 the rules issue cue, but really was never
> a fix since the author could never
>                                 reproduce my problem.
>
>                                 Thanks for any suggestions
>
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