[support] updating rules module

[Linda Romey]

Can you access your php error log? That may tell you exactly where it's
breaking.


On Thu, Jan 9, 2014 at 8:06 PM, Jim Ruby <jim at v-community.com> wrote:

> I can not do it this way because once update.php is run and it does its
> update things crash. Here is my results this time.
>
> 1. cleared cache twice
> 2. uploaded rules 7.dev
> 3. ran update.php and here are the updates is said it was going to do.
> 7203 -   Add a database column for specifying a queue item handler.
> 7204 -   Rename rules_scheduler.state into rules_scheduler.data.
>
> Once this was done I received the error and can not longer access the site.
>
> Note updating from rules 7.20 to 7.2.dev so there should be a lot more db
> updates. Where the table is being created is at 7211
>
>
>
>
> -----Original Message-----
> From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On
> Behalf Of Linda Romey
> Sent: Thursday, January 09, 2014 6:19 PM
> To: support at drupal.org
> Subject: Re: [support] updating rules module
>
> 1. install rules module
> 2. run update.php
> 3. clear all caches
>
>
> On Thu, Jan 9, 2014 at 5:40 PM, Jim Ruby <jim at v-community.com> wrote:
>
>
>         That I did not do. So I can re install things then update rules
> module again, so I should do things in this order?
>
>         1 clear cache
>         2 install and update rules module via update.php
>
>         I'll try it as right now once rules updates the sights is history.
>
>
>
>
>         -----Original Message-----
>         From: support-bounces at drupal.org [mailto:
> support-bounces at drupal.org] On Behalf Of Linda Romey
>         Sent: Thursday, January 09, 2014 2:04 PM
>         To: support at drupal.org
>         Subject: Re: [support] updating rules module
>
>         Did you clear all caches?
>
>
>         On Thu, Jan 9, 2014 at 2:21 PM, Jim Ruby <jim at v-community.com>
> wrote:
>
>
>                 The first time I ran update.php I saw two updates, now
> when I try to run update.php and it just shows an error with no updates
> available.
>
>
>                 -----Original Message-----
>                 From: support-bounces at drupal.org [mailto:
> support-bounces at drupal.org] On Behalf Of Gordon Heydon
>                 Sent: Wednesday, January 08, 2014 5:27 PM
>                 To: support at drupal.org
>                 Subject: Re: [support] updating rules module
>
>                 You need to run update.php. There is a change in the
> database which needs to be fixed before everything works right.�
>
>                 Gordon.�
>
>                 Sent from my iPhone
>
>                 On 9 Jan 2014, at 9:59 am, Linda Romey <lromey at gmail.com>
> wrote:
>
>
>
>                         Yes, I did what Jim suggested and found the issue.
> I also made sure that there were no errors in any of the rules--i.e. I use
> og and it uses rules. Some of the og fields had changed with that upgrade
> and so it broke the rules--which I didn't realize. And then the update went
> fine.
>
>
>                         On Wed, Jan 8, 2014 at 5:13 PM, Frank Nikola <
> fnikola at cognisync.com> wrote:
>
>
>                                 Hey Jim,
>
>                                 This sounds like the standard white screen
> of death (wsod) problem that is usually caused by a php error.�
>
>                                 You will need to enable error displays and
> checking your server logs to help resolve the issue.
>
>                                 See https://drupal.org/node/158043�for
> assistance.
>                                 �
>
>
>
>                                 On Wed, Jan 8, 2014 at 2:45 PM, Jim Ruby <
> jim at v-community.com> wrote:
>
>
>                                         I have had this problem in the
> past, but the sight gets the white screen of
>                                         death when I update
>                                         Rules 7.x-2.0 to 7.x-2.6
>                                         Any suggestions on how to
> troubleshoot this? I have enquired this with in
>                                         the rules issue cue, but really
> was never a fix since the author could never
>                                         reproduce my problem.
>
>                                         Thanks for any suggestions
>
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