Re: [development] {Short issue queues need care - 7} Why we shouldn't close all issues without proper review.

On 06 Sep 2006, at 09:23, Jeremy Epstein wrote:

Sounds like a good idea. Ideally, we would remove all the 'support' forum areas, and we would instruct users to submit all support requests as issues. But that, of course, is completely unrealistic: people are always going to post support requests in the forums.

I think we should do the opposite, and use the forums exclusively for support. Combined with the categorization, that should give us the required tools to make this feasible. -- Dries Buytaert :: http://www.buytaert.net/