On 8/1/07, Gerhard Killesreiter <gerhard@killesreiter.de> wrote:
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Cog Rusty schrieb:
This will be a bit of topic, since I believe that finally people will do whatever they need to do (including trying to convince people to see a big picture -- that is commendable too).
Anyway, in my few visits to #drupal and #dupal-support a while back there was one thing which caught my eye. Not so much the "support?!" incidents, but the new people who were dangling for hours between the two channels asking questions like "how do I catch that argument from the URL?"
I'd typically answer such questions in #drupal.
or "why doesn't this form work?".
These I might not since they could involve more work.
We support guys couldn't answer and the developers seemed busy most of the time,
There's no entitlement to answers on IRC.
I would be willing to take this one step further and say that there is no entitlement to anything anywhere in a volunteer project. But while each person does what s/he considers best, one can always take a look at the available human resources resulting from this and try to address possible problems with how efficiently people can access them.
while almost everyone was present on both channels. And they just waited and repeated the questions whenever they thought they had a chance.
That's rude and you should tell them.
I hear that #drupal-dojo has been created since that time and I hope it is active enough to cover the "new generations" of developers.
I've no idea why that was created.
Cheers, Gerhard -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux)
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