[support] User role doesn't appear when the user is in approval queue

*Dear Team,* Currently, i'm experiencing one issue with Drupal 7. I create fews role for the user. However, after the user registers the site; going to user admin panel, i see the ROLE show nothing. I also tried to create a view to see if there's an error in the admin panel, however, it still doesn't show. I also attach the file fore reference. Would you please help on this issue? Thanks, --- *Daravuth* Mobile: 090221103