[consulting] Issue tracking for clients

[Khalid B]

Hello

Drupal already has the project module that is used on drupal.org for
issue tracking. This is suited for open source community projects.

But for tracking issues for a site one builds for a client, you don't
want Client A to see Project B for example.

There is case tracker which is more generic than just software
development, but I have no used.

There are other non-Drupal solutions, such as Trac http://trac.edgewall.org/
but not sure how suited they are in more private settings.

Third party hosted services include things like http://basecamphq.com, and
a smaller http://sidejobtrack.com and http://www.secondsite.biz

Some of this was discussed last April on this list. See the thread here
http://lists.drupal.org/pipermail/consulting/2006-April/000794.html

Did the landscape change since then? What do other people on this
list use?

Of  course Drupal based solutions preferred, but one is pragmatic
about these things.