[consulting] Structuring Security and Module Update Services

[David Hazel]

I just include it as part of the hosting agreement.

You could always include the usual caveats about unforeseen conflicts, etc.
etc.


-dave

2009/3/27 Sam Cohen <sam at samcohen.com>

> Hi all,
>
> I am now going to be offering all my clients security and module updates as
> an ongoing service -- I know.  I should have done it all along.
>
> I'm curious how others structure this service.  Do most of you do it at a
> regular interval (to cover modules) or just every time there's a new
> release.
>
> My thought is to offer an option where every time there is a Drupal release
> I will install it and at that time I will check for any module updates and
> install those as well.  But pricing wise, it's tricky, because what if you
> run into trouble due to a module upgrade that leads to a conflict.  Not to
> mention, the time you should take for testing ?
>
> It seems like the safest way to offer this service is to just say you will
> bill hourly for whatever time it takes every time there is a release.  Is
> that how others do it?  If not, how much time to you typically charge/take
> for this.
>
> Thanks,
> Sam
>
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