[consulting] Structuring Security and Module Update Services

[Sam Cohen]

Hi all,

I am now going to be offering all my clients security and module updates as
an ongoing service -- I know.  I should have done it all along.

I'm curious how others structure this service.  Do most of you do it at a
regular interval (to cover modules) or just every time there's a new
release.

My thought is to offer an option where every time there is a Drupal release
I will install it and at that time I will check for any module updates and
install those as well.  But pricing wise, it's tricky, because what if you
run into trouble due to a module upgrade that leads to a conflict.  Not to
mention, the time you should take for testing ?

It seems like the safest way to offer this service is to just say you will
bill hourly for whatever time it takes every time there is a release.  Is
that how others do it?  If not, how much time to you typically charge/take
for this.

Thanks,
Sam
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