[development] Heatmaps on Drupal.org

[Gary Feldman]

Gerhard Killesreiter wrote:
> Arnab Nandi wrote:
> We already collect all that data by ourselves. Drupal.org has the 
> access log enabled and so we can in principle track every user's trail 
> of clicks across drupal.org. I've some time ago made a graph showing 
> such averaged trails, however it hardly generated interest:
Those graphs look like they been distilled too much to be useful from a 
usability sense.  They show what areas are popular, but I don't think 
fully show what's hard to find. 

One thing I'd look for pogo-sticking (a term I heard from Jared Spool, 
though I don't know if he's the one who coined it).  That's where a 
single user is trying to find something, starts at one page, follows a 
link, decides it's not right, goes back to the first page, follows a 
different link, decides it's no good, goes back to the first page, etc.  
That could probably be done automatically, but it's not trivial.  
Another thing to look for is the success rate of searches, but I think 
that requires a manual analysis.

Gary