[development] #drupal / #drupal-dev split considered harmful

[Ashraf Amayreh]

I agree with Mark, why the fuss? #drupal should actually be the place where
newbies go to. While the more specific and oriented channels should be the
less obvious ones because they're for the seasoned developers who most
likely have come to know the channels by heart.

Anyone who goes off to search for drupal help will most certainly guess that
#drupal is the place for that. If it's for the sake of preventing people
from entering and leaving the room immediately after seeing the message,
that seems like a good enough reason. Also, what harm could possibly result
in that? I mean what're the -ves? The only thing I could worry about is
causing a starvation in the support channel, leaving the newbie's high and
dry, so to speak. Otherwise this seems perfectly logical. #drupal for
support, #drupal-dev for development, now the question of how to prevent
knowledge starvation in the support channel is a different thing, the best
support people are obviously the developers themselves, suggestions?

On 8/1/07, mark burdett <mfburdett at gmail.com> wrote:
>
> On freenode, the big unhyphenated channels like #ubuntu,  #gentoo,
> #debian, #rubyonrails are open to support questions.  Then you have
> more specialized channels for developer discussion like #mysql-dev,
> #kde4-devel etc.
>
> You can find a similar pattern on lists for many FOSS projects, e.g. a
> "project" list  and "project-dev" list.
>
> --mark
>
> On 7/31/07, Khalid Baheyeldin <kb at 2bits.com> wrote:
> >
> >
> > > As I understood it was:
> > >
> > > #drupal - development focused
> > > #drupal-support - support focused - for newbies
> > >
> >
> > The problem is that #drupal  is the first place newbies will think
> > of to get support. Once they are there, they are greeted with the
> > "support?" reply telling them to go to #drupal-support.
> >
> > This can be offputting and make people feel unwelcome. They
> > ask the first question and get a reply that amounts to : "we don't
> > serve your type here, buzz off!" (plagiarised from Esmerel)
> >
> >  So, I don't see why charters can change, with development
> > in #drupal-dev (and only development), then #drupal become
> > community focused, has support, infra discussions, and everything
> > else that is not development.
> >
>
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