[development] #drupal / #drupal-dev split considered harmful

[Ashraf Amayreh]

Actually, rather than fight over this, I'll put 4 possible options to
prevent the starvation scenario:

Merge scenarios:

1. Either the developers live with it and say what the hell, we'll live with
these pesky support questions and just merge back to #drupal, cancelling
#drupal-support altogether.

2. Somehow put a new message in #drupal saying "support questions between
3-5 GMT", no telling if that would be any different than the current message
saying go to #drupal-support. Effectively cancelling #drupal-support

Split scenarios:

3. To somehow redirect #drupal goers to #drupal-dev at specific times in the
day (I'm not an IRC guru so I don't know if this could even be done), so
they would sort of feel that between 3-5 GMT they're catching the best
people capable of answering they're questions without even realizing they're
in #drupal-dev. Developers will know what's happening and will accept this
for a couple of hours a day. This seems very promising but I don't know if
it's implementable.

4. Assign 4+ support guys who can at least guarantee a couple of hours in
the #drupal channel a day, actually, why not go for 20+, the more the
better. That way it would become sort of an ethical responsibility to care
of the baby drupal-ers in #drupal :D

On 8/1/07, Dave Fletcher <fletch at splendora.com> wrote:
>
> Quoth KILLES
> "When you've helped more Newbie-Developers(!) than I (in #drupal), you
> may make such remarks."
>
> Why does the channel matter? I've helped dozens or hundreds of
> fledgling folks take their first steps. You're probably the one who
> sent them to #drupal-support where I helped them. Development support
> abounds in that channel because some folks are actually scared to poke
> their heads into drupal (jeez, um guess why?)
>
> "working with it" entails *doing what people expect*, not shoving them
> off.
>
> --fletch
>
>
>
> On 7/31/07, Gerhard Killesreiter <gerhard at killesreiter.de> wrote:
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > Dave Fletcher schrieb:
> > > Killes,
> >
> > That's "Mr. Killesreiter" for you.
> >
> > > don't you see that it's this horrible condescending attitude
> > > that is the whole problem? Do you not *want* newbies?
> > > Are you allergic?
> >
> > When you've helped more Newbie-Developers(!) than I (in #drupal), you
> > may make such remarks.
> >
> > > New folks are often in a rush to get their first project out the door.
> > > It's understandable. That's why they picked a CMS and didn't sit down
> > > to write an application. So they're in a hurry, glance at IRC
> > > channels, and find one that looks like it will help. *This will
> > > continue to happen no matter what the channel charters are*
> >
> > So? We'll send them to the right place.
> >
> > > So, my vote is, let's work with it instead of fighting it all the
> > > time. Mr. Killesreiter
> >
> > See, there you got it right.
> >
> > > we're having fun while the tumbleweeds blow in
> > > #drupal. Join us! It's your destiny ;-)
> >
> > No.
> >
> > I actually don't mind that there is less traffic now.
> >
> > Cheers,
> >          Gerhard
> >
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> >
>
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