[development] #drupal / #drupal-dev split considered harmful

Cog Rusty cog.rusty at gmail.com
Wed Aug 1 13:52:51 UTC 2007

On 8/1/07, Gerhard Killesreiter <gerhard at killesreiter.de> wrote:
> Hash: SHA1
> Cog Rusty schrieb:
> > This will be a bit of topic, since I believe that finally people will
> > do whatever they need to do (including trying to convince people to
> > see a big picture -- that is commendable too).
> >
> > Anyway, in my few visits to #drupal and #dupal-support a while back
> > there was one thing which caught my eye. Not so much the "support?!"
> > incidents, but the new people who were dangling for hours between the
> > two channels asking questions like "how do I catch that argument from
> > the URL?"
> I'd typically answer such questions in #drupal.
> > or "why doesn't this form work?".
> These I might not since they could involve more work.
> > We support guys couldn't
> > answer and the developers seemed busy most of the time,
> There's no entitlement to answers on IRC.

I would be willing to take this one step further and say that there is
no entitlement to anything anywhere in a volunteer project. But while
each person does what s/he considers best, one can always take a look
at the available human resources resulting from this and try to
address possible problems with how efficiently people can access them.

> > while almost
> > everyone was present on both channels. And they just waited and
> > repeated the questions whenever they thought they had a chance.
> That's rude and you should tell them.
> > I hear that #drupal-dojo has been created since that time and I hope
> > it is active enough to cover the "new generations" of developers.
> I've no idea why that was created.
> Cheers,
>         Gerhard
> Version: GnuPG v1.4.6 (GNU/Linux)
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