[development] #drupal / #drupal-dev split considered harmful
Gerhard Killesreiter
gerhard at killesreiter.de
Tue Jul 31 23:35:00 UTC 2007
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Khalid Baheyeldin schrieb:
>> As I understood it was:
>>
>> #drupal - development focused
>> #drupal-support - support focused - for newbies
>>
>
> The problem is that #drupal is the first place newbies will think
> of to get support. Once they are there, they are greeted with the
> "support?" reply telling them to go to #drupal-support.
No, they actually get a message when they join and there is a topic to
look at.
> This can be offputting and make people feel unwelcome. They
> ask the first question and get a reply that amounts to : "we don't
> serve your type here, buzz off!" (plagiarised from Esmerel)
"You didn't read the topic or pay attention to the join message, buzz
off" is more accurate.
> So, I don't see why charters can change, with development
> in #drupal-dev (and only development), then #drupal become
> community focused, has support, infra discussions, and everything
> else that is not development.
I am not going to agree to this.
Cheers,
Gerhard
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