[development] #drupal / #drupal-dev split considered harmful

[mark burdett]

On freenode, the big unhyphenated channels like #ubuntu,  #gentoo,
#debian, #rubyonrails are open to support questions.  Then you have
more specialized channels for developer discussion like #mysql-dev,
#kde4-devel etc.

You can find a similar pattern on lists for many FOSS projects, e.g. a
"project" list  and "project-dev" list.

--mark

On 7/31/07, Khalid Baheyeldin <kb at 2bits.com> wrote:
>
>
> > As I understood it was:
> >
> > #drupal - development focused
> > #drupal-support - support focused - for newbies
> >
>
> The problem is that #drupal  is the first place newbies will think
> of to get support. Once they are there, they are greeted with the
> "support?" reply telling them to go to #drupal-support.
>
> This can be offputting and make people feel unwelcome. They
> ask the first question and get a reply that amounts to : "we don't
> serve your type here, buzz off!" (plagiarised from Esmerel)
>
>  So, I don't see why charters can change, with development
> in #drupal-dev (and only development), then #drupal become
> community focused, has support, infra discussions, and everything
> else that is not development.
>