[drupal-docs] Support in issues.

Gabor Hojtsy gabor at hojtsy.hu
Wed Apr 6 14:25:12 UTC 2005


> It has been discussed very often, but i think this 
> (http://drupal.org/node/19738) proves that we might discuss this again:
> Move the support out of the forums into the issues. 
> 
> IMO we should never have two places for support, so either one of them should 
> close. 
> IMO the abovementioned thread proves that issues are perfectly suitable for 
> support. The status is now closed. A forum can never be "closed". The thread 
> shows us how we solved the problem. WE could have even attached files, if 
> that was wished. 

Good idea IMHO. Question is if people would be able to tell what module 
is the culprit before submitting a support request? Especially in cases, 
when not a module is what causes the problem.

Goba



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