[documentation] The handbook organization
Kieran Lal
kieran at civicspacelabs.org
Wed Aug 30 18:33:29 UTC 2006
On Aug 30, 2006, at 7:50 AM, Greg Knaddison - GVS wrote:
> I recently discussed "drupal vs. joomla" with someone who was new to
> the whole concept of CMS. His comment was basically "well, I looked
> at the two communities and while everything I read said that Drupal
> was better and while Joomla occasionally meant I had to pay to get
> stuff, I started using Joomla because the tutorials/videos/etc. made
> it easier for me to get down to business."
Anecdotal evidence is good. But I want it to be balanced with
passive analysis like I have indicated before as well as direct
audience analysis.
I am skeptical that with tutorials featured more prominently things
will be better.
> In addition to improving the documentation, my vote is to improve the
> discoverability of some of these sections. I'll bet that the
> community tab on drupal.org is not clicked very often. How about
> replacing that with a "tutorials" tab that points to a handbook page?
How about we measure?
> If people don't think that the top level link is worth changing, how
> about a menu item for a couple of these more important topics.
> Currently we spend menu space on "New Forum Topics" and "Who's Online"
> neither of which seems as important to me as some links to
> "Tutorials" and some other handbook pages.
I attend a keynote style debate with two luminaries in the Human
Computer Interaction field. One argued as the artist, the other
argued as an analyst. The analyst claimed Amazon had 45 A/B testers
on staff and 2 usability people. In effect they just randomly switch
around links between 2 options and which ever one led to the most
sales they went with. The anecdote was some what discredited, but I
want to balance out the intuitive directions we are going with more
analytical approach.
If we can agree we are not our users, then we are off to a good start.
Cheers,
Kieran
> Greg
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