[documentation] Some thoughts

[Lynette]

Hi Shari!

> Regarding IRC, many people leave themselves connected to IRC even though 
> they're not really following it; I don't really know why, unless they 
> are just trying to make a log (maybe there's a better way). 


Honestly, I've been using various chat-type clients for so long that 
it's ingrained in me to just leave it connected - I don't turn off my 
computer, why should I turn off my chat clients (especially when I hang 
out in 5 or 6 channels and reconnecting all those? bleh)? I'm used to 
people being able to reach me in whatever fashion and leave me messages 
- I know a number of people who are the same way.

There's also a lot of people who don't actively participate for various 
reasons (I showed up about 10 minutes after you left this morning after 
getting home from my kid's class) and there's plenty of times that 
people are on but just not paying attention. Don't take it personal :) 
There's often 300 people in -support and sometimes you still can't get 
an answer. ;)

I hope you find something you really can excel at in the docs. 
Installation and new user documentation is some of the most important 
stuff we have.

And Shai - you totally should put that tutorial up in the newbie guide. ;)