[support] Error when running update.php

[Jody Cleveland]

> One thing to check are the file permissions. It may sound 
> like black magick, but here is what needs to be the case: 
>  the server process user (usually either named apache or 
> www-data when you run apache) needs to have read access for all files.
Some servers 
> solve this by adding apache to a group that has access to all files in
the 
> public area. the server process will sometimes only run / read files
that 
> are in a directory wich is executable for the server-user
> 
> Can you confirm that 
> a) permissions on all PHP files are the same? Or do some have 
> other users, groups and/or other permissions?

Which php files?

> b) that your server/host does not require funny stuff such as 
> (yes, I have encountered this before!) all php files to sit in one
directory only.

This is a server I manage. All drupal directories are as they were setup
by default. Including each module in it's own directory under modules/.
To add modules, I download them directly on the machine, and extract
them into the modules directory.

- jody