[support] how do I get ubercart to grant a download after the order status changes from pending to payment received?

[John Mitchell]

I the fixed the issue of the SKU and price not showing up when
creating a product by disabling all the ubercart modules and then
enable all of them so that I
can get back to where I was before.

On 4/7/10, John Mitchell <mitchelljj98 at gmail.com> wrote:
> I figured out why the download file did not show up it was because the
> download is triggered when the order is set to Complete and not when
> it is set as Payment Received.
>
> But now I have a different problem because I had deleted all my
> products and enabled and disabled a number of modules and now when
> trying to create content for a product it does not show a SKU and a
> price to assign to the product.  Once the content is saved then the
> listed product does not show a shopping cart and price which it did
> show before I deleted all the products.
>
> Does anyone know how I can fix this?  I think that I will have to
> disable all the ubercart modules and then enable all of them so that I
> can get back to where I was before.
>
> John
>
> On 4/7/10, Mukesh Agarwal <mike4u4ever2001 at gmail.com> wrote:
>> Can you please give a little more explanation about the error/warning
>> that
>> you receive when your order is complete and you don't get the file
>> download
>> link?
>>
>> There are 2 ways by which you can download files from products  that you
>> have purchased:
>>
>>    1. Email -> The buyer gets an email with a one time link to download
>> the
>>    file (is your mail server working? do you receive any email as invoice
>> or
>>    order statement)
>>    2. Account Settings -> When you go to your account (or the next time
>> you
>>    login), you can see a link from where you can access all the files
>> that
>> you
>>    have purchased.
>>
>> Need more information to be able to make this work for you :-)
>>
>> On Wed, Apr 7, 2010 at 9:49 PM, John Mitchell
>> <mitchelljj98 at gmail.com>wrote:
>>
>>> Yes I am using the File downloads module for ubercart and it is enabled.
>>>
>>> Link for the ubercart documentation:
>>> http://www.ubercart.org/docs/user/3345/selling_files
>>>
>>> I am using the current Ubercart version which is 6.x-2.2
>>>
>>> Listed below are all the Ubercart enabled modules:
>>>
>>> Ubercart - core
>>>        Cart    6.x-2.2
>>>        Conditional Actions
>>>        Order   6.x-2.2
>>>        Product 6.x-2.2
>>>        Store   6.x-2.2
>>>        Attribute       6.x-2.2
>>>        Catalog 6.x-2.2
>>>        File Downloads  6.x-2.2
>>>        Payment 6.x-2.2
>>>        Reports 6.x-2.2
>>>        Roles   6.x-2.2
>>>        Shipping        6.x-2.2
>>>        Shipping Quotes 6.x-2.2
>>>        Tax Report      6.x-2.2
>>>        Taxes   6.x-2.2
>>> Ubercart - extra
>>>        Cart Links      6.x-2.2
>>>        Product Kit     6.x-2.2
>>>        Stock   6.x-2.2
>>> Ubercart - fulfillment
>>>        Flatrate        6.x-2.2
>>>        U.S. Postal Service     6.x-2.2
>>>        UPS     6.x-2.2
>>>        Weight quote    6.x-2.2
>>> Ubercart - payment
>>>        2Checkout       6.x-2.2
>>>        Authorize.net   6.x-2.2
>>>        Credit Card     6.x-2.2
>>>        CyberSource     6.x-2.2
>>>        Google Checkout 6.x-2.2
>>>        Payment Method Pack     6.x-2.2
>>>        PayPal  6.x-2.2
>>>        Test Gateway    6.x-2.2
>>>
>>> John
>>> On 4/7/10, Dipen <dipench at gmail.com> wrote:
>>> > Are you using File downloads module for ubercart. More information
>>> > like
>>> link
>>> > to the ubercart documentation u are reading, ubercart version and the
>>> > modules u have enabled and using would be helpful.
>>> >
>>> > I have cc'ed Mukesh Agarwal who has recently built a similar system
>>> > hopefully he will be able to help.
>>> >
>>> > Cheers
>>> > Dipen
>>> >
>>> > On Wed, Apr 7, 2010 at 6:38 AM, John Mitchell <mitchelljj98 at gmail.com
>>> >wrote:
>>> >
>>> >> Within the ubercart documentation it states the following:
>>> >>
>>> >> Once a customer is granted a download they can go to My account >
>>> >> Files to download the file.
>>> >>
>>> >> If the user generates an order and then the admin user edits the
>>> >> order
>>> >> so that the full cost of the order is paid so that the order balance
>>> >> goes down to 0 and the order status goes from pending to payment
>>> >> received.
>>> >>
>>> >> My question is how do I get ubercart to grant a download after the
>>> >> order status changes from pending to payment received?
>>> >>
>>> >> Thanks,
>>> >>
>>> >> John Mitchell
>>> >>
>>> >> --
>>> >> John J. Mitchell
>>> >> --
>>> >> [ Drupal support list | http://lists.drupal.org/ ]
>>> >>
>>> >
>>>
>>>
>>> --
>>> John J. Mitchell
>>>
>>
>>
>>
>> --
>> Cheers,
>> Mukesh
>>
>
>
> --
> John J. Mitchell
>


-- 
John J. Mitchell