[support] how do I get ubercart to grant a download after the order status changes from pending to payment received?

[John Mitchell]

I figured out why the download file did not show up it was because the
download is triggered when the order is set to Complete and not when
it is set as Payment Received.

But now I have a different problem because I had deleted all my
products and enabled and disabled a number of modules and now when
trying to create content for a product it does not show a SKU and a
price to assign to the product.  Once the content is saved then the
listed product does not show a shopping cart and price which it did
show before I deleted all the products.

Does anyone know how I can fix this?  I think that I will have to
disable all the ubercart modules and then enable all of them so that I
can get back to where I was before.

John

On 4/7/10, Mukesh Agarwal <mike4u4ever2001 at gmail.com> wrote:
> Can you please give a little more explanation about the error/warning that
> you receive when your order is complete and you don't get the file download
> link?
>
> There are 2 ways by which you can download files from products  that you
> have purchased:
>
>    1. Email -> The buyer gets an email with a one time link to download the
>    file (is your mail server working? do you receive any email as invoice or
>    order statement)
>    2. Account Settings -> When you go to your account (or the next time you
>    login), you can see a link from where you can access all the files that
> you
>    have purchased.
>
> Need more information to be able to make this work for you :-)
>
> On Wed, Apr 7, 2010 at 9:49 PM, John Mitchell <mitchelljj98 at gmail.com>wrote:
>
>> Yes I am using the File downloads module for ubercart and it is enabled.
>>
>> Link for the ubercart documentation:
>> http://www.ubercart.org/docs/user/3345/selling_files
>>
>> I am using the current Ubercart version which is 6.x-2.2
>>
>> Listed below are all the Ubercart enabled modules:
>>
>> Ubercart - core
>>        Cart    6.x-2.2
>>        Conditional Actions
>>        Order   6.x-2.2
>>        Product 6.x-2.2
>>        Store   6.x-2.2
>>        Attribute       6.x-2.2
>>        Catalog 6.x-2.2
>>        File Downloads  6.x-2.2
>>        Payment 6.x-2.2
>>        Reports 6.x-2.2
>>        Roles   6.x-2.2
>>        Shipping        6.x-2.2
>>        Shipping Quotes 6.x-2.2
>>        Tax Report      6.x-2.2
>>        Taxes   6.x-2.2
>> Ubercart - extra
>>        Cart Links      6.x-2.2
>>        Product Kit     6.x-2.2
>>        Stock   6.x-2.2
>> Ubercart - fulfillment
>>        Flatrate        6.x-2.2
>>        U.S. Postal Service     6.x-2.2
>>        UPS     6.x-2.2
>>        Weight quote    6.x-2.2
>> Ubercart - payment
>>        2Checkout       6.x-2.2
>>        Authorize.net   6.x-2.2
>>        Credit Card     6.x-2.2
>>        CyberSource     6.x-2.2
>>        Google Checkout 6.x-2.2
>>        Payment Method Pack     6.x-2.2
>>        PayPal  6.x-2.2
>>        Test Gateway    6.x-2.2
>>
>> John
>> On 4/7/10, Dipen <dipench at gmail.com> wrote:
>> > Are you using File downloads module for ubercart. More information like
>> link
>> > to the ubercart documentation u are reading, ubercart version and the
>> > modules u have enabled and using would be helpful.
>> >
>> > I have cc'ed Mukesh Agarwal who has recently built a similar system
>> > hopefully he will be able to help.
>> >
>> > Cheers
>> > Dipen
>> >
>> > On Wed, Apr 7, 2010 at 6:38 AM, John Mitchell <mitchelljj98 at gmail.com
>> >wrote:
>> >
>> >> Within the ubercart documentation it states the following:
>> >>
>> >> Once a customer is granted a download they can go to My account >
>> >> Files to download the file.
>> >>
>> >> If the user generates an order and then the admin user edits the order
>> >> so that the full cost of the order is paid so that the order balance
>> >> goes down to 0 and the order status goes from pending to payment
>> >> received.
>> >>
>> >> My question is how do I get ubercart to grant a download after the
>> >> order status changes from pending to payment received?
>> >>
>> >> Thanks,
>> >>
>> >> John Mitchell
>> >>
>> >> --
>> >> John J. Mitchell
>> >> --
>> >> [ Drupal support list | http://lists.drupal.org/ ]
>> >>
>> >
>>
>>
>> --
>> John J. Mitchell
>>
>
>
>
> --
> Cheers,
> Mukesh
>


-- 
John J. Mitchell