[support] Critique of request for help, please?

[David Uctaa]

>From personal experience, I have found that this support list is a far
better place to ask questions than creating issues on the drupal.org site.
You are far more likely to get a very helpful response here.  I experienced
the same thing of no responses at all to issues I created on the
drupal.orgsite, while I received rapid, friendly, and helpful answers
here.

Best of luck.

On Sat, Sep 19, 2009 at 4:02 AM, Steven Scotten <steves at splicer.com> wrote:

> I've read several FAQ-type documents that detail the best way to ask for
> help on usenet, mailing lists, and the like. Yet I still seem to do a poor
> job of describing issues I encounter. So I'm going to link a request for
> help I made and ask for specifically what I've missed, so that in the future
> perhaps I can make my questions more friendly to those that might be able to
> answer them.
>
> http://drupal.org/node/387900
>
> My guess is that there are four possible reasons that I haven't received a
> response. They are (in decreasing order of likelihood):
>
> 1) I have provided incomplete information.
> 2) The question's answer is so obvious that no one bothers to answer it
> 3) The question is difficult enough that no one can answer it
> 4) No one ever looks at the Location Views issue queue
>
> There's really nothing I can do about possibilities #3 and #4. If #2 is
> correct then perhaps a new career path is in order. So I'm hoping that I am
> woefully inept at asking for help.
>
> I have included a clear example of the problem, a link to a description of
> a similar problem (and the patch I applied), descriptions of the ways I've
> tried to work around the problem, and why those methods failed.
>
> Please tell me: what can I do differently to get a better chance of a
> response?
>
> Thank you,
>
>
> Steve
> --
> [ Drupal support list | http://lists.drupal.org/ ]
>
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