[support] support Digest, Vol 132, Issue 23

Chris McAndrew chris at csmcreative.com
Fri Dec 13 04:57:11 UTC 2013


I had these same issues. I needed to work with SendGrid to get my forms to
work but I don't like using any third party. I do use the smtp module and
debugging is fine. Settings for gmail are spelled out. I would also just
check your permissions. Make sure all of admin is checked.
I disable all logging from the beginning so I don't forget. I don't really
care about it. Anyway, you may want to at least google drupal and sendgrid.
Take care. Chris


* <http://csmcreative.com> Chr**is McAndrew*

*Interactive Designer & Developer Mobile*: 1(603) 498-3864
*  Email*: <chris at csmcreative.com>chris at csmcreative.com<chris at csmcreative.com?subject=Question+via+email+contact+link>

* Web*: http://csmcreative.com
*Twitter*: @chris_mcandrew <https://twitter.com/chris_mcandrew>
*LinkedIn*: chrismcandrew <http://linkedin.com/in/chrismcandrew>


On Thu, Dec 12, 2013 at 7:00 AM, <support-request at drupal.org> wrote:

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> Today's Topics:
>
>    1. Re: Unable to send e-mail. Contact the site       administrator   if
>       the problem persists (Chris Miller)
>    2. Re: Unable to send e-mail. Contact the site       administrator   if
>       the problem persists (Tim Johnson)
>    3. Re: Unable to send e-mail. Contact the site       administrator   if
>       the problem persists (Tim Johnson)
>    4. Re: Unable to send e-mail. Contact the    site    administrator   if
>       the problem persists (Chris Miller)
>    5. Re: Unable to send e-mail. Contact the    site    administrator   if
>       the problem persists (Tim Johnson)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 11 Dec 2013 16:26:00 -0800 (PST)
> From: Chris Miller <cjm at tryx.org>
> Subject: Re: [support] Unable to send e-mail. Contact the site
>         administrator   if      the problem persists
> To: support at drupal.org
> Message-ID: <436620313.1823.1386807960394.JavaMail.root at tryx.org>
> Content-Type: text/plain; charset="utf-8"
>
> > From: "Tim Johnson" <tim at akwebsoft.com>
> > To: support at drupal.org
> > Sent: Wednesday, December 11, 2013 4:18:29 PM
> > Subject: Re: [support] Unable to send e-mail. Contact the site
> > administrator if the problem persists
>
> Hi TIm,
>
> Now create a file info.php right next to mail.php. Paste this:
>
> <?php phpinfo(); ?>
>
> Compare the two sites. See if you can find a difference that explains your
> symptoms.
>
> Chris.
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> ------------------------------
>
> Message: 2
> Date: Wed, 11 Dec 2013 15:38:02 -0900
> From: Tim Johnson <tim at akwebsoft.com>
> Subject: Re: [support] Unable to send e-mail. Contact the site
>         administrator   if      the problem persists
> To: support at drupal.org
> Message-ID: <20131212003802.GI446 at mail.akwebsoft.com>
> Content-Type: text/plain; charset=us-ascii
>
> * Chris Miller <cjm at tryx.org> [131211 15:30]:
> >
> > > The last was a successful send and subseqent delivery, looks like
> > > PHP delivery
> >
> > > FYI: I'm new to drupal and a PHP noob, long-timer coder in other
> > > stuff.
> > > FYI: Sure appreciate the quick response. This is all very edifying.
> >
> > > thanks
> > > --
> > > Tim
> > > tim at tee jay forty nine dot com or akwebsoft dot com
> > > http://www.akwebsoft.com, http://www.tj49.com
> > > --
> > > [ Drupal support list | http://lists.drupal.org/ ]
> >
> > I'd like to call your attention to the difference between:
> >
> > BAD:Dec 11 15:00:32 linus postfix/smtp[5225]: 7CEA74228698: to=< _
> www at tj49.com >, relay= mail.tj49.com [74.220.215.66]:25, delay=0.59,
> delays=0.01/0/0.45/0.13, dsn=5.0.0, status=bounced (host mail.tj49.com[74.220.215.66] said: 550 No Such User Here " (in replyto RCPT TO command))
> >
> > GOOD:Dec 11 15:03:18 linus postfix/qmgr[5239]: C53134228725: from=<
> tim at akwebsoft.com>, size=407, nrcpt=1 (queue active) Dec 11 15:03:19
> linus postfix/smtp[5245]: C53134228725: to=<tim at akwebsoft.com> , relay=
> akwebsoft.com[74.220.215.66]:25, delay=0.8, delays=0.01/0.01/0.53/0.25,
> dsn=2.0.0, status=sent (250 OK id=1VqtkN-00081S-C5)
> >
> > I thin' your mail system got some 'splanin' to do...
>   Well, I've used postfix for years .... always works, but I'm not
>   telling PHP how to handle `from'
> --
> Tim
> tim at tee jay forty nine dot com or akwebsoft dot com
> http://www.akwebsoft.com, http://www.tj49.com
>
>
> ------------------------------
>
> Message: 3
> Date: Wed, 11 Dec 2013 15:52:06 -0900
> From: Tim Johnson <tim at akwebsoft.com>
> Subject: Re: [support] Unable to send e-mail. Contact the site
>         administrator   if      the problem persists
> To: support at drupal.org
> Message-ID: <20131212005206.GJ446 at mail.akwebsoft.com>
> Content-Type: text/plain; charset=us-ascii
>
> * Chris Miller <cjm at tryx.org> [131211 15:30]:
> > > From: "Tim Johnson" <tim at akwebsoft.com>
> > > To: support at drupal.org
> > > Sent: Wednesday, December 11, 2013 4:18:29 PM
> > > Subject: Re: [support] Unable to send e-mail. Contact the site
> > > administrator if the problem persists
> >
> > Hi TIm,
> >
> > Now create a file info.php right next to mail.php. Paste this:
> >
> > <?php phpinfo(); ?>
> >
> > Compare the two sites. See if you can find a difference that explains
> your symptoms.
>   I find no difference between phpinfo at localhost root and phpinfo
>   at the drupal site.
>   But : php is looking for sendmail - but it is postfix that is my
>   mail agent.
>   From both instances of phpinfo() - I see a label
>   "/usr/sbin/sendmail -t -i" and a value "/usr/sbin/sendmail -t -i"
>
>   ........
>
>   But this is not the major problem (now you have pointed me a a
>   solution for my desktop copy of my site, that's great)
>
>   but I still have the major, major problem that from the deployed
>   site at akwebsoft.com, I am getting the "Unable to send
>   e-mail...." error message from an anonymous user send an email
>   http://www.akwebsoft.com/node/2
>
>   Even tho' the message is actually sent.
>   This looks terrible for me. That is what needs to be resolved.
>
>   Having that error message after someone has sent me an attempt at
>   contact looks like the attempted contact has failed.
>
>   I will worry about my localhost later ...
>   thanks again
> --
> Tim
> tim at tee jay forty nine dot com or akwebsoft dot com
> http://www.akwebsoft.com, http://www.tj49.com
>
>
> ------------------------------
>
> Message: 4
> Date: Wed, 11 Dec 2013 17:09:08 -0800 (PST)
> From: Chris Miller <cjm at tryx.org>
> Subject: Re: [support] Unable to send e-mail. Contact the       site
>         administrator   if      the problem persists
> To: support at drupal.org
> Message-ID: <290860526.1893.1386810548516.JavaMail.root at tryx.org>
> Content-Type: text/plain; charset="utf-8"
>
> > From: "Tim Johnson" <tim at akwebsoft.com>
> > To: support at drupal.org
> > Sent: Wednesday, December 11, 2013 4:52:06 PM
> > Subject: Re: [support] Unable to send e-mail. Contact the site
> > administrator if the problem persists
>
> > but I still have the major, major problem that from the deployed
> > site at akwebsoft.com, I am getting the "Unable to send
> > e-mail...." error message from an anonymous user send an email
> > http://www.akwebsoft.com/node/2
>
> > Even tho' the message is actually sent.
> > This looks terrible for me. That is what needs to be resolved.
>
> Hi Tim,
>
> And this does look to be a drupal question. Since I'm still a relatively
> inexperienced Drupal developer, I'm not going to be much help, however
> there are people on this list that can solve your problem and have probably
> waited for us to get this far out of courtesy. I have helped as much as I
> can but there will be others that pick it up from here. Since I don't quite
> understand what you are trying to accomplish, I can't even ask any
> beneficial questions.
> --
> Chris.
> -------------- next part --------------
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> ------------------------------
>
> Message: 5
> Date: Wed, 11 Dec 2013 16:41:43 -0900
> From: Tim Johnson <tim at akwebsoft.com>
> Subject: Re: [support] Unable to send e-mail. Contact the       site
>         administrator   if      the problem persists
> To: support at drupal.org
> Message-ID: <20131212014143.GK446 at mail.akwebsoft.com>
> Content-Type: text/plain; charset=us-ascii
>
> * Chris Miller <cjm at tryx.org> [131211 16:16]:
> > > From: "Tim Johnson" <tim at akwebsoft.com>
> > > To: support at drupal.org
> > > Sent: Wednesday, December 11, 2013 4:52:06 PM
> > > Subject: Re: [support] Unable to send e-mail. Contact the site
> > > administrator if the problem persists
> >
> > > but I still have the major, major problem that from the deployed
> > > site at akwebsoft.com, I am getting the "Unable to send
> > > e-mail...." error message from an anonymous user send an email
> > > http://www.akwebsoft.com/node/2
> >
> > > Even tho' the message is actually sent.
> > > This looks terrible for me. That is what needs to be resolved.
> >
> > Hi Tim,
>
> > And this does look to be a drupal question. Since I'm still a
> > relatively inexperienced Drupal developer, I'm not going to be
> > much help, however there are people on this list that can solve
> > your problem and have probably waited for us to get this far out
> > of courtesy. I have helped as much as I can but there will be
> > others that pick it up from here. Since I don't quite understand
> > what you are trying to accomplish, I can't even ask any beneficial
> > questions.
>   Don't sell yourself short. You've been a big help! You have at
>   least put me on to an issue relevant to my desktop. I think there
>   may be two separate issues, so I'm going to rephrase what is
>   happening at my domain at akwebsoft.com :
>
>   I constantly see error messages :
>   "Unable to send e-mail. Contact the site administrator if the
>   problem persists."
>   I see those error messages as admin __and__ I see them as an
>   anonymous user when I send a message through the contact form.
>   1)Using a PHP script as you have instructed - which uses the PHP
>   mail() function works.
>   2)Sending a test email from the SMTP Authentication module (which
>   I installed after these error starting showing up after I updated
>   to 7.24) - works.
>   3)I have set all email addresses to the same and to the same as
>   the domain from which it is published.
>   I __suspected__ that it could be the "Logging And Alerts" module
>   but when I disabled it I still got the same message.
>
>   I at the end of my day here. I will pursue it further tomorrow.
>   Again, thanks to Chris for his help and I hope to be further
>   edified :)
>
>   regards
> --
> Tim
> tim at tee jay forty nine dot com or akwebsoft dot com
> http://www.akwebsoft.com, http://www.tj49.com
>
>
> ------------------------------
>
> --
> [ Drupal support list | http://lists.drupal.org/ ]
>
> End of support Digest, Vol 132, Issue 23
> ****************************************
>
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