Actually, rather than fight over this, I'll put 4 possible options to prevent the starvation scenario: Merge scenarios: 1. Either the developers live with it and say what the hell, we'll live with these pesky support questions and just merge back to #drupal, cancelling #drupal-support altogether. 2. Somehow put a new message in #drupal saying "support questions between 3-5 GMT", no telling if that would be any different than the current message saying go to #drupal-support. Effectively cancelling #drupal-support Split scenarios: 3. To somehow redirect #drupal goers to #drupal-dev at specific times in the day (I'm not an IRC guru so I don't know if this could even be done), so they would sort of feel that between 3-5 GMT they're catching the best people capable of answering they're questions without even realizing they're in #drupal-dev. Developers will know what's happening and will accept this for a couple of hours a day. This seems very promising but I don't know if it's implementable. 4. Assign 4+ support guys who can at least guarantee a couple of hours in the #drupal channel a day, actually, why not go for 20+, the more the better. That way it would become sort of an ethical responsibility to care of the baby drupal-ers in #drupal :D On 8/1/07, Dave Fletcher <fletch@splendora.com> wrote:
Quoth KILLES "When you've helped more Newbie-Developers(!) than I (in #drupal), you may make such remarks."
Why does the channel matter? I've helped dozens or hundreds of fledgling folks take their first steps. You're probably the one who sent them to #drupal-support where I helped them. Development support abounds in that channel because some folks are actually scared to poke their heads into drupal (jeez, um guess why?)
"working with it" entails *doing what people expect*, not shoving them off.
--fletch
On 7/31/07, Gerhard Killesreiter <gerhard@killesreiter.de> wrote:
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Dave Fletcher schrieb:
Killes,
That's "Mr. Killesreiter" for you.
don't you see that it's this horrible condescending attitude that is the whole problem? Do you not *want* newbies? Are you allergic?
When you've helped more Newbie-Developers(!) than I (in #drupal), you may make such remarks.
New folks are often in a rush to get their first project out the door. It's understandable. That's why they picked a CMS and didn't sit down to write an application. So they're in a hurry, glance at IRC channels, and find one that looks like it will help. *This will continue to happen no matter what the channel charters are*
So? We'll send them to the right place.
So, my vote is, let's work with it instead of fighting it all the time. Mr. Killesreiter
See, there you got it right.
we're having fun while the tumbleweeds blow in #drupal. Join us! It's your destiny ;-)
No.
I actually don't mind that there is less traffic now.
Cheers, Gerhard
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