Daniel Carrera wrote:
Generally I have been very satisfied with United Hosting. This is the first time we have a problem like this and generally they are very professional and responsive. That said, I don't feel any loyalty to them and I'm willing to change if it'll make things better. But then again, it is always a bit hard to move because you don't really know what you'll get on the new host. Will it really be better? Might you have a different set of issues? Maybe the new host will take a day to reply to an email, or something...
United Hosting does four backups a day, so I have a lot of granularity when selecting a backup ("last Tuesday, 10AM backup"). I've only been with this company since January and I've already used this feature twice. I don't imagine that Rackspace can do the same...
Daniel.