After short, not detailed look, Support looks better to me. Also, Case tracker is alpha version and has quite number of it's own bugs?!? But, I'll try it too... � � �
Depending on your level of complexity you need there are two projects to
look at.
http://drupal.org/project/support - Gives you a full fledged
ticketing
system in drupal. And lets you set up multiple clients,etc. Has way
more
than most people need and requires a bit more overhead to set up.
http://drupal.org/project/casetracker - I use this for exactly the
purpose you are talking about. It is a simple casetracking tool
which
just allows priorty and status fore each case which you then comment
on.
Although it has notifications integrations, I actually use it with
the
subscription module to get the email as well when my clients post a
case.
Take a look at
http://forenasolutions.orghttp://forenasolutions.org/
(you'll only have view access to the cases). Add the content_access
module
if you need extra security and you're good to go.
Dave
From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On
Behalf Of lamp@afan.net
Sent: Friday, March 29, 2013 8:12 AM
To: support@drupal.org
Subject: [support] Drupal 7 as simple Project Manager
Hi,
I have few "clients" I'm helping them with their website.
They are sending
to me stuff to add/delete/edit on my private email and it's now a
little
mess. And I overlooked few times their emails.
I was thinking, if it's possible, to build Drupal 7 website (I have
few
"empty" domains) and use it as a simple Project Manager. My
idea was to
create accounts for each client and they will be able to see only
their
stuff. I would create content type "Task" where they can
write down what
they want me to do, upload files, etc.
How hard/easy it would be to make? Any comments?
Thanks,
LAMP
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