Jose,
I'm not familiar with that module. I did notice is actively maintained and has Views integration... which are really good signs.
My guess is that you'd likely find better help over at the Support Ticketing System issue queue.
http://drupal.org/project/issues/support?categories=All
Shai
2009/9/15 josé fernandez jose.fernandez@naxos-fr.net
Thank you for your reply. I use the Support Ticketing System / Helpdesk creates a content type with a drop down menu to choose who is the recipient of ticket.Un user belongs to a role. When a user who belongs to the same role as other created a ticket, he sees the drop down list for users belonging to the same role that is normal for me but what I want is that the combo he can choose users who belong to his role but also users of other roles which is not the case.
Thank you
Le mardi 15 septembre 2009 à 08:42 -0400, Shai Gluskin a écrit :
Jose,
Can you give a few more details on how you created the drop-down? It sounds like you've created a content-type that uses a cck user-reference field. Is that right?
Are you then using that field as an exposed filter in views?
Or did you write a custom module to handle this. I can't quite follow.
In any case, some more information about what you did and even the goal/purpose of what you are after would be really helpful.
best,
Shai
2009/9/15 josé fernandez jose.fernandez@naxos-fr.net
Hello,
I am a bit lost in the rights. I created several roles and multiple users. I assigned each user a role or more. I have a content type or a drop-down menu lets you choose from the list of users, a user who is part of the same roles. For example:
Roles and users:
narrators and readers toto tata titi Writers and readers tete tyty tuti
When I log in as toto tata and titi or who are part of the roles 'narrators and readers' and I created content I see in my list down all my users:
toto tata titi tete tyty tuti
by cons if I connect with tete, or tyty or tuti I see in the list for any user with whom I am connected. Example:
I connect with 'tete' in the list I will have that 'tete' and not all the others and I do not see why.
An idea?
Thank you
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