Re: [support] ticket tracking system in drupal?

On Wed, Feb 3, 2010 at 2:49 PM, Simone Dal Maso simone.dalmaso@juvox.it wrote:

Hi, I'd like to have a simple ticket tracking system module for drupal, for example, a person open a ticket, this ticket can have various states (opened, solved, posponed etc) and people can give solutions and so on. I know there is the great project module with issues, that is also in drupal.org, but this module is especially for developers, cvs, etc.Is there some generic module that make a ticket system? thank you. for drupal6.

You might want to look at how OpenAtrium (which is looking really awesome) does this... using their features module, you could probably just add their issue tracker to your site without a whole lot of hassle.