[consulting] Suggestion for Dries and Moderators: New Politics List

Mon Aug 23 19:09:45 UTC 2010

(Answering this one since the guy you asked just unsubscribed)

Sam, I wouldn't send a client to this list to join it, but it comes up as
part of the sales conversation as we position Drupal "support" against a
traditional commercial support offering.  If a prospect felt compelled to
look deeper a quick Google search for "Drupal Consulting Mailing List"
brings up the archives that show dozens of off-topic threads hiding the gems
that might perhaps seal the deal.  Not the most earth-shattering issue to be
sure, but something to be aware of as we drive Drupal into the enterprise.

At the end of the day this list exists either to help Drupal consultants do
their jobs or to provide a medium for a few people to ponder social issues.
The moderator needs to make that decision so we can then make ours.  

Ok back to work figuring out how Drupal Commons might impact our consulting
offerings (not as compelling as a debate about capitalism but it pays the
bills).

Cheers,

Andrew

From: consulting-bounces at drupal.org [mailto:consulting-bounces at drupal.org]
On Behalf Of Sam Cohen
Sent: Monday, August 23, 2010 1:05 PM
To: A list for Drupal consultants and Drupal service/hosting providers
Subject: Re: [consulting] Suggestion for Dries and Moderators: New Politics
List

I'm not following why people are sending clients to this list.  

It's for professional Drupal consultants, not for people who want to hire
Drupal consultants or ask consultants questions -- no?

Sam

On Mon, Aug 23, 2010 at 12:55 PM, Kevin Davison <kevin at quevin.com> wrote:

Andrew, I think this is the right idea. Trolls need to be moderated,
especially when the topic is not what we agree to discuss.

Weeks ago, I referred a prospect looking for help to this list, and I
recently saw them asking how to be removed. They were expecting to join a
list to get consulting help, not to get flamed with political rantings. This
list has lost a potential client looking for services, so consider that.

You are losing business. Plus, I'm removing myself from this list now. I
will no longer be seeking paid help from this list. At least not until I
hear that the list is moderated so it becomes useful again.

Goodbye

On Aug 23, 2010, at 08:03 AM, Andrew R. Kelly wrote:

> This is a rock-solid response.  Therefore I fully expect a rebuttal :(.
We
> (meaning my small band of drupaleers) enjoy this list and in fact promote
it
> as a feature of Drupal in our value points to clients as we battle
> commercial software packages.  If a prospect decides to look under the
hood
> and stumbles onto threads like we've had recently that won't be pretty.
>
> C'mon folks let's keep our eyes on the target - building Drupal market
share
> one gig at a time, using the power of community to combat commercial
> solutions.
>
> Thx Adam.
>
> Andrew
>
> -----Original Message-----
> From: consulting-bounces at drupal.org [mailto:consulting-bounces at drupal.org]
> On Behalf Of Adam Mordecai
> Sent: Monday, August 23, 2010 9:22 AM
> To: A list for Drupal consultants and Drupal service/hosting providers
> Cc: sami.khan at etopian.com
> Subject: Re: [consulting] Suggestion for Dries and Moderators: New
Politics
> List
>
> Yea, hilariously, last night I wrote an extremely rude email in response
to
> Sami's really rude email, and it got moderated (due to size limitations)
and
> I've cancelled it this morning because it didn't further the conversation,
> just made me feel better.
>
> Alex I've joined your group and will gladly track down people who might
want
> or be able to support it. These kinds of emails suggesting resources and
> tangible things you can do are exactly the kind of thing that DO add to
the
> conversation.
>
> Again what I meant to say by moderation wasn't that every post has to be
> approved, just that when the discussion gets way out in the weeds a
> moderator can chime in with best practices and resources and ask people to
> move it off list. Then if someone continues to disregard that, they could
be
> put on probation or booted if they can't play well with others. Sami
posted
> 48 different emails this month to the list (18% of total list traffic)
only
> around 8 of which actually were not related to the original political
thread
> and about consulting. I just think a little common sense and respect for
> other people's time would make things work better around here.
>
>
> On Aug 23, 2010, at 2:22 AM, Alex Rollin wrote:
>
> Hi Adam,
>
> I'd like to add in that I was inspired by the conversation to go do
> documentation about how Drupal Workers could form a cooperative.
>
> http://groups.drupal.org/drupal-worker-cooperative
>
> We've had a number of folks join the group and I hope you will, too.
>
> I don't think that prohibiting all "organizing related" traffic is your
> intention with moderation.
>
> It's still permitted to link link link(?):
> http://groups.drupal.org/drupal-worker-cooperative
>
> Linking this within the list is appropriate, no?  To post links about
> discussions on GDO that we see as relevant but tangential, yes?
>
> Perhaps, then, if this is okay, then what we have here is a bit of
> etiquette.  You can use the list to link to tangential and relevant things
> on GDO?
>
> Then it is up to everyone else to hold back the impulse to jump in and
make
> the thread grow.  Instead, head over to the link?  Can we self-moderate
> around something like this?
>
> Alex
>
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