[consulting] Contract terms for retained services

[Angelina Fabbro]

Happy Holidays everyone,

I am about to be on retainer with a new client during a period where I
assist in developing the specification for the project I will be working on.
It's a few weeks of research and design with regard to the information
architecture, interaction design and user experience. This will be the first
time I am on retainer for these activities.

Usually my development contracts are simple; they lay out the specification
in detail, the quote I've given along with the design comps for which the
spec and quote are approved, and the necessary legal jargon should any
discrepancy in expectations arise.

What sort of terms or clauses do you work under while on retainer? How does
your contract differ from one tailored to development? My intuition is
simply to lay out what the expectations are - response time for emails and
phone calls, allocated time for meetings, what to expect as a finished
product at the end of the period - wireframes, for example.

Is there anything specific I should do or not do?

Thank you for you input, I enjoy lurking this list as you're all invaluable
in your advice.

Best regards,

- Angelina Fabbro
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