[development] {Short issue queues need care - 7} Why we shouldn't close all issues without proper review.

Dries Buytaert dries.buytaert at gmail.com
Wed Sep 6 07:38:24 UTC 2006

On 06 Sep 2006, at 09:23, Jeremy Epstein wrote:
> Sounds like a good idea. Ideally, we would remove all the 'support'
> forum areas, and we would instruct users to submit all support
> requests as issues. But that, of course, is completely unrealistic:
> people are always going to post support requests in the forums.

I think we should do the opposite, and use the forums exclusively for  

Combined with the categorization, that should give us the required  
tools to make this feasible.

Dries Buytaert  ::  http://www.buytaert.net/

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