[development] adoption for 'abandoned' modules?
drupal-devel at webchick.net
Sun Jan 21 03:31:40 UTC 2007
On 20-Jan-07, at 9:58 PM, Darren Oh wrote:
> On Jan 19, 2007, at 10:31 PM, Steven Peck wrote:
>> Um, and those that out of frustration with people using the contact
>> forum to mail them directly for support instead of using the issue
>> queue? Do we disable their contrib. modules?
> Of course not. We put the project up for adoption so someone who is
> willing to be contacted can become the maintainer. The original
> developer retains full access to the project. The new maintainer
> should have access to the contact forms of all the developers for
> the project in order to contact them when necessary.
Sorry, but I totally disagree with this.
Drupal.org provides a built-in means of contacting maintainers to get
support: issues tagged "support request" ... responsible maintainers
will be watching their issue queues and responding to these. A huge
added advantage is that other people can search the issue queue for
their same issue. E-mail, on the other hand, goes into a black hole,
benefits no one apart from the support requester, and results in the
maintainer having to repeat themselves over and over again.
We shouldn't be encouraging people to e-mail maintainers. We should
be encouraging people to use issue queues, because that's where
community development and support happens. I specifically disabled my
contact form for this reason. I know other maintainers have as well.
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