[development] Drupal Answers: A Stackoverflow/StackExchange site proposal

Tue Feb 1 14:52:34 UTC 2011

Likewise although I already have to some extent: 

I think we have a pretty free / wiki like approach in place already.  I also think that this is something that's best decided by those who are doing the work. As for myself I mostly respond to the support mailing lists for these kinds of questions, more often than the forums but I'm over 40, so maybe too old for these new fangled technologies. ;) I don't see that much value in StackOverflow that can't be obtained through the forums.   Although I don't think drupal should be all things, last I heard we were considered one of the better social networking CMS's out there, so it doesn't seem a stretch to try and want to put efforts there to show what you can do with drupal, but the value will be derived more from who participates than from what tech is behind it.  

I think google will find the info wether it lives on d.o. or StackOverflow, but I do think that the minute we change the handbook page on support to say.  "Go to mailing lists or d.o. forums or groups or stackoverflow or IRC", then we've lost something and look a little less professional too boot.    I think our support quality is diluted by having too many channels already and that we'd be better to think about shutting down some of them that feel redundant rather than inventing new ones to throw into the mix. 

If you currently contribute support in the forums and would rather do that work in Stackoverflow, i guess the best thing for you to do is to vote by participation, but I'd be particularly interested in hearing those voices that say either "I regularly answer questions in the support forums and I'd rather do it on StackOverflow" or "I regularly answer questions in the support forums and I'd rather we stay there". 

Seems like those that are up for doing the work should have the loudest voice here. For me, minimal feature set is: 

* RSS syndication of forums (both have this right)
* Email subscriptions to forums 

But I agree it would be nice to have some way to indicate "I agree with this response", "This worked for me" or "this didn't work for me". 

Dave

On Feb 1, 2011, at 4:37 AM, Victor Kane wrote:

> I won't be able to go to DrupalCon this year, so I'll give my feedback here.
> 
> One thing that's clear from the success of many open documentation sites (wikipedia, stack overflow) is that they avoid top down governance, they let the meritocracy form on the basis of what actually happens.
> 
> I firmly believe that the existence of "document leads" and other forms of control have done more harm than good, despite heroic efforts from these individuals, since all that has happened over the last few years is a constant moving around of a hierarchical structure.
> 
> Why wouldn't a freer, wiki like approach work?
> 
> Victor Kane
> http://awebfactory.com.ar
> 
> On Mon, Jan 31, 2011 at 8:37 PM, Randy Fay <randy at randyfay.com> wrote:
> I don't think we can delegate any part of Drupal to something we don't control; I think that's just a non-starter.
> 
> So for me, the issue is what we can learn from StackOverflow and friends - they do great stuff and end up with great content. And yes, I think we should build something on that.
> 
> Who is signing up to build it? I think it's an easy sell.
> 
> -Randy
> 
> 
> On Mon, Jan 31, 2011 at 4:25 PM, Dan Horning <dan.horning at planetnoc.com> wrote:
> i have to ask ... what would we actually gain by doing this - cleanup the various methods for finding info about a given module or theme or bug a little and we far surpass this suggested tool
> 
> it seems that stackoverflow is driven very highly on userpoints to control access - which while a good thing - doesn't really fit the development model we have here. there are existing processes that would have to change to fit the suggested model. I for one am more for peer reviews and leadership staff assigning access than a points system that someone could rack up points and just get access ... what's that really do for the community - seems that would be great if we were just a tech help forum - awarding points for the users that help and giving them more access - but what's that do for drupal and it's community? (i know there is a potential for this to help ...)
> 
> another area of issue to me is - another login ? or would it use SSO?
> do the drupal leadership users and dries have admin level control...?
> 
> mostly here i just don't get what adding yet another resource (like has been said before) would do to help the lead devs, module + theme devs and just supporting drupal. if i had say -=- i'd vote against this idea
> 
> --
> Dan Horning
> 
> ----- Original Message -----
> > From: "Victor Kane" <victorkane at gmail.com>
> > To: development at drupal.org
> > Sent: Monday, January 31, 2011 6:01:55 PM
> > Subject: Re: [development] Drupal Answers: A Stackoverflow/StackExchange site proposal
> > I guess this is a good place to start:
> > http://area51.stackexchange.com/faq
> >
> >
> > On Mon, Jan 31, 2011 at 8:00 PM, Victor Kane < victorkane at gmail.com >
> > wrote:
> >
> >
> >
> >
> > On Mon, Jan 31, 2011 at 6:57 PM, Josh Koenig < josh at getpantheon.com >
> > wrote:
> >
> >
> >
> > Stew,
> >
> >
> > Thanks for starting this thread. This is important stuff:
> >
> >
> >
> > http://area51.stackexchange.com/proposals/2978/drupal-answers
> >
> > I want to put my support behind this proposal and explain my thinking
> > in doing so.
> >
> >
> > The Drupal community is already growing faster than Drupal's
> > infrastructure can easily support. With the release of D7 and all the
> > other associated projects getting off the ground, drupal.org is
> > increasingly often a bottleneck or blocker. We have wonderful hosts
> > from OSUOSL, but the human resources needed to develop, maintain and
> > manage our own infrastructure (which is a 24x7x365 job) are limited.
> >
> >
> > We have to pick our battles. I much would rather see energy, effort,
> > attention and money poured into continuing to improve our git and
> > module infrastructure — which is much more deeply intrinsic to the
> > health and future of the project — and accept that even though we
> > *can* build our own StackOverflow (@eaton proved this already) that
> > doesn't necessarily mean it's the best use of limited resources, or
> > the best thing for the project.
> >
> >
> > Drupal can theoretically/technically solve a lot of its own problems,
> > but I think we often suffer from a "not built here" prejudice as a
> > result. In the realm of getting good quality answers to Drupal
> > questions out to the most people possible, I can't see how a
> > StackExchange site would do anything but help. I would love to see the
> > community embrace something really cool and useful from the wider
> > Internet as a way to promote the project.
> >
> >
> >
> >
> > You make a convincing argument Josh; my own gut feeling has been,
> > reading this thread, "how can we delegate something so important to
> > the Drupal Community as its own documentation to another party who may
> > or may not exist in the near/medium/long term".
> >
> >
> > Can someone inform somewhat on who these guys are? And why there and
> > not someplace else?
> >
> >
> > Victor
> >
> >
> >
> >
> >
> > Finally, I should say that I *do not* think a StackExchange answers
> > site replaces anything. It's not an issue queue, and it's not a
> > replacement for the dialogue that exist in the forums. I would say
> > it's a new resource, something that can help the 10s of 1000s of
> > people who will be trying to wrap their mind around Drupal in the
> > coming year.
> >
> >
> > Cheers
> > -josh
> 
> 
> 
> -- 
> Randy Fay
> Drupal Module and Site Development
> randy at randyfay.com
> +1  970.462.7450
> 
> 

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