[support] ticket tracking system in drupal?

[Metzler, David]

I use casetracker

http://drupal.org/project/casetracker

Dave 

-----Original Message-----
From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On
Behalf Of Simone Dal Maso
Sent: Wednesday, February 03, 2010 11:49 AM
To: support at drupal.org
Subject: [support] ticket tracking system in drupal?

Hi,
I'd like to have a simple ticket tracking system module for drupal, for
example, a person open a ticket, this ticket can have various states
(opened, solved, posponed etc) and people can give solutions and so on.
I know there is the great project module with issues, that is also in
drupal.org, but this module is especially for developers, cvs, etc.Is
there some generic module that make a ticket system?
thank you.
for drupal6.

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