[support] Roles and users

[josé fernandez]

Thank you for your reply. I use the Support Ticketing System / Helpdesk
creates a content type with a drop down menu to choose who is the
recipient of ticket.Un user belongs to a role. When a user who belongs
to the same role as other created a ticket, he sees the drop down list
for users belonging to the same role that is normal for me but what I
want is that the combo he can choose users who belong to his role but
also users of other roles which is not the case. 

Thank you

Le mardi 15 septembre 2009 à 08:42 -0400, Shai Gluskin a écrit :

> Jose,
> 
> Can you give a few more details on how you created the drop-down? It
> sounds like you've created a content-type that uses a cck
> user-reference field. Is that right?
> 
> Are you then using that field as an exposed filter in views?
> 
> Or did you write a custom module to handle this. I can't quite follow.
> 
> In any case, some more information about what you did and even the
> goal/purpose of what you are after would be really helpful.
> 
> best,
> 
> Shai
> 
> 
> 2009/9/15 josé fernandez <jose.fernandez at naxos-fr.net>
> 
>         Hello, 
>         
>         I am a bit lost in the rights. I created several roles and
>         multiple users. I assigned each user a role or more. I have a
>         content type or a drop-down menu lets you choose from the list
>         of users, a user who is part of the same roles. For example: 
>         
>         Roles and users: 
>         
>         narrators and readers 
>         toto 
>         tata 
>         titi 
>         Writers and readers 
>         tete
>         tyty 
>         tuti 
>         
>         When I log in as toto tata and titi or who are part of the
>         roles 'narrators and readers' and I created content I see in
>         my list down all my users: 
>         
>         toto 
>         tata 
>         titi 
>         tete
>         tyty 
>         tuti 
>         
>         by cons if I connect with tete, or tyty or tuti I see in the
>         list for any user with whom I am connected. Example: 
>         
>         I connect with 'tete' in the list I will have that 'tete' and
>         not all the others and I do not see why. 
>         
>         An idea? 
>         
>         Thank you
>         
>         
>         --
>         [ Drupal support list | http://lists.drupal.org/ ]
> 
> 
> 
> --
> [ Drupal support list | http://lists.drupal.org/ ]


José FERNANDEZ
Service Développement
Téléphone
01 55 95 52 24 
Fax
01 55 95 45 01 
      www.naxos.fr
Email
jose.fernandez at naxos-fr.net
17, place de la
Résistance 
92445
Issy-les-Moulineaux

 

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