support December 2013

support@drupal.org

43 participants
35 discussions

Webform: checkboxes in a table,
by Shérab 19 Dec '13

19 Dec '13

2 1

Re: [support] support Digest, Vol 132, Issue 37
by Roger 17 Dec '13

17 Dec '13

Hi Eric Thanks. That was the first thing I checked, I had given them full admin rights same username and password as me. The site was working until I did the upgrade to 7.24. I've been upgrading all our sites the same way for years with no difficulty, on this one ckeditor failed for some reason. I took the drastic approach and fresh installed Drupal 7.24 with minimal extra modules instead of the full suite we normally use. The site worked and is being developed. I compared the site with the one that fails but could find nothing different apart from the number of modules so have no answer. Deleted the offending site. Cheers Roger > > Hi Roger, > > It looks like the other dev does not have permission to use ckeditor. > > Assuming dev has administrator role. > > Go to this url "/admin/config/content/formats" on your website to check if > the other dev has permission to use the WYSIWYG editor. > > > Cheers, Eric > > > > > > On Sat, Dec 7, 2013 at 9:32 PM, Roger<arelem(a)bigpond.com> wrote: > >> >I have a new site with latest Drupal install and latest modules. >> >3 people have admin access, myself included. >> >I can use ckeditor 4.3 to edit blocks and pages but the other dev can >> >only get plain text html code and no ckeditor. He is using a windows >> >machine. I'm using Fedora 19. >> >We had a supervisor check using an apple macbook and he too could only >> >see the code not the ckeditor. >> > >> >They have cleared browser caches, deleted browser history, restarted >> >their machines. >> >I have checked permissions, roles, modules, rechecked the text >> >formatting options and have run out of ideas. >> > >> >Can someone tell me what's going on and how to fix it please >> >Cheers >> >Roger

1 0

Wait list problems with registration module.
by Philip_Wetzel＠nhd.uscourts.gov 17 Dec '13

17 Dec '13

Well, I'm slowly making progress. All my remaining issues are mostly regarding the wait list. I just created an issue... https://drupal.org/node/2158509 Basically the symptoms are: Registration status is always "open" no matter how many are registered. When all users register, they are automatically placed on the wait list. Receive no wait list notification. Registration form drop down for State has one option "Waitlist" which is selected. On one hand, I think it's time to start looking in the code, but then on the other hand this should work out of the box. Perplexing.

1 0

Unable to send e-mail. Contact the site administrator if the problem persists
by Tim Johnson 17 Dec '13

17 Dec '13

I'm using version 7.24. Recently upgraded. I have a site running on my desktop which is "pushed" to my domain hoster (as the "deployed site" )as I update it. I am now getting (constantly) error messages as per the subject line "Unable to send e-mail. Contact the site administrator if the problem persists" Sometimes, I actually can send mail, sometimes not. Most disturbingly, that message shows when I fill out and send a contact from the deployed site as an anonymous user. Even though I do received the message. -------------------------------------- I have googled this issue and it looks like this issue is tripping up many drupalists. I have installed the smtp authentication module and am still getting the same messages. Sometimes a dozen or more when I do something as admin. In fact, I have problems sending test emails from the smtp auth module. Reports and Logs: Status Report shows no problems. Logs show errors sending mail, but no helpful messages. Systems logs (/private/var/log/mail.log on Mac OSX 10.7) shows something like : "Dec 11 13:46:51 linus postfix/smtpd[4581]: connect from localhost[127.0.0.1] Dec 11 13:46:51 linus postfix/smtpd[4581]: lost connection after RSET from localhost[127.0.0.1] Dec 11 13:46:51 linus postfix/smtpd[4581]: disconnect from localhost[127.0.0.1]" This is very bad for my business site. Any ideas, Please? thanks -- Tim tim at tee jay forty nine dot com or akwebsoft dot com http://www.akwebsoft.com, http://www.tj49.com

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Drupal 7 Ckeditor problems
by Roger 17 Dec '13

17 Dec '13

I have a new site with latest Drupal install and latest modules. 3 people have admin access, myself included. I can use ckeditor 4.3 to edit blocks and pages but the other dev can only get plain text html code and no ckeditor. He is using a windows machine. I'm using Fedora 19. We had a supervisor check using an apple macbook and he too could only see the code not the ckeditor. They have cleared browser caches, deleted browser history, restarted their machines. I have checked permissions, roles, modules, rechecked the text formatting options and have run out of ideas. Can someone tell me what's going on and how to fix it please Cheers Roger

2 1

Drupal Content Management
by Sam Barraclough 16 Dec '13

16 Dec '13

Hi, We are wanting to build a new website using Drupal. This will be an online website accessed through subscription to varying levels of membership. We are looking to find out if Drupal has a module or the capability to control accessbility of content to different subscribers based on the membership level they purchase. For example, a customer purchases our Bronze Membership. They can only access content on our Drupal site that we have created for Bronze Members. Does Drupal have the capability to differentiate our customers based on membership level and control our content release accordingly? And where possible we would like to link this in with InfusionSoft API module. Regards, Sam Barraclough Lead Coach- Pro Football Support sam.barraclough(a)profootballsupport.com Phone - 01484 843 008 Mobile - 07909700171

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Help
by Leslie B Safar 16 Dec '13

16 Dec '13

Can you tell me why is my sight off line. Thank you www.americanjka.org Leslie B Safar 9th Dan Technical Director of A.J.K.A-I safar(a)americanjka.org privet(a)americanjka.org www.americanjka.org Instructor camp 2014

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file upload
by hank 16 Dec '13

16 Dec '13

Hi, I'm looking for some help with a module that I'm making. I have a form that uploads a file. When a file is uploaded I save the details (filename etc) in a database. I don't need drupal to save any file references for me. What I'm having problems with is, if a file has already been uploaded, ask the user "are you sure you want to proceed, this will override your previous your old file". What I have so far is http://pastebin.com/DNm84jUR Any help would be appreciated.

1 0

is this hack pre patch or different?
by Info Razor 16 Dec '13

16 Dec '13

Hello, I just got one site hacked by this user: http://www.youtube.com/channel/UCjDqea5YaXQe8N77N5SPqaQ Or at least that's what his file says in my public_html folder. There is a text file with inside of it, taking credit for the entry: HACKED BY XZADX-xzadx(a)jabber.org Is this hack fixed by the recent update 6.29? Or is this a different sort of attack? I tried to google this but didn't find any reported connections to this tagline, but I did find at least a few other Drupal sites with this text file in it when I google for it. I changed all my database user names and passwords, htaccess checked in all the file/tmp folders, are there other precautions necessary? Thanks. -- Info Razor

2 2

Admin Access Denied Even for Super User
by sanjay k. kharwar 15 Dec '13

15 Dec '13

Dear All, I am stuck with a problem Please Help.! : I can login through www.mydomain.com/user, but after login when i want to access my web pages as adming i cant. Whenever i m clicking any link i am getting 'Access Denied ', although i am login as the super user. I tried to solve through all possible reasons like deleting cookies, caches from the browser. Also tried by un commenting ' $ cookie_domain ' from settings.php but that too doesnt solve my problem. Tried to login from different user and then as super user. that didnt worked either. My site is : http://www.assignmentshelptutors.com -- Sanjay K. Kharwar --- [image: athato brahma jijnasa] "now is the time to enquire about the absolute truth"

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support December 2013