Quite frankly, it appears that you appear the arrogant one here... you say my first question "I decided had nothing to do with the Drupal core" well Mr mind reader, better clean your crystal ball. I gave up on trying to get help for that one because nothing that was suggested came close to correcting the problem. Instead I wrote my own paypal module. And guess what??? It works!
As for providing a link, sure thing if you are prepared to pay the $30USD subscription fee to enter the site.
I am reminded of another "support" group, where I posted a solution to a bug around 3 months ago, but because I was a new member there, and female, they are still trying to figure out how to repair the problem, having rejected my solution without trying it out. Meanwhile I do not suffer from that bug.
No, I am not suggesting at all that anyone deliberately programmed bugs into the system. Take a look through the module list and see how many of those carry a warning about the module being a patch up solution that still has bugs.
It appears you had better get off your high horse. You charge a $75 per hour fee.... hell by the time you got through reading the problem properly and understanding the issue, I would be bankrupt.
-----Original Message----- From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Morbus Iff Sent: 23 November 2005 02:04 To: support@drupal.org Subject: Re: [support] Support?????
It seems to me that every time anyone poses a problem here they are given
a
huge run around looking at everything EXCEPT the Drupal system itself.
From what I can tell:
* you signed up Monday, November 14th.
* you asked a question. you determined that it had nothing to do with Drupal core, which severely limits your ability to ask for help here (so many modules, so little users of em).
* in asking that question, you had the same attitude you're showing now ("hope that I can find more support here than seems to be available through the forums")
* you asked your second question on the 20th. you get a mere four responses, of which none are the answers you seem to like ("Oh, Anna! That's simple! That's Issue #41243. Click 'Fix' for it to go away! . . . .. Nice tits, btw.")
* you send frustrated letter to the list.
I'm surprised that you'll get *any* decent responses after this. And you should be quite pleased to know that *you* controlled that destiny, all by your widdle old self.
Can you, for a second, actually *think* about what you're saying? You're suggesting that we've deliberately programmed some bug in the system that deletes random files and now, in our infinite wisdom, are choosing not to find the bug by asking seemingly unrelated questions. But, oh wait, it doesn't *delete* random files: no, the files are still there on the server. And, oh wait! It doesn't actually *delete* the entries from the database - they must still be there too (since you suggest Drupal is still trying to "call" them from the correct URL). With all this helpful information you've given, *of course* we're going to ask you for more investigative information. Especially when no one else on the list, or in my recent memory of Issues, has reported this.
The short end of it is:
* answer our questions. politely. * be patient. politely.
If you want to be rude, then I'll be more than happy to call you my customer. I work at $75 an hour for impolite people, and my Paypal address is the same as my email.
Could you give us the URL (yes! even this innocent bit of information, which you so nicely left out is FAAAR more helpful than the stopmotion you've put into your place with this thread. Congratulations!) where Drupal is calling the files correctly, but they're not showing up?