Re: [support] updating rules module

Can you access your php error log? That may tell you exactly where it's breaking.

On Thu, Jan 9, 2014 at 8:06 PM, Jim Ruby jim@v-community.com wrote:

I can not do it this way because once update.php is run and it does its update things crash. Here is my results this time.

1. cleared cache twice
2. uploaded rules 7.dev
3. ran update.php and here are the updates is said it was going to do.

7203 - Add a database column for specifying a queue item handler. 7204 - Rename rules_scheduler.state into rules_scheduler.data.

Once this was done I received the error and can not longer access the site.

Note updating from rules 7.20 to 7.2.dev so there should be a lot more db updates. Where the table is being created is at 7211

-----Original Message----- From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Linda Romey Sent: Thursday, January 09, 2014 6:19 PM To: support@drupal.org Subject: Re: [support] updating rules module

1. install rules module
2. run update.php
3. clear all caches

On Thu, Jan 9, 2014 at 5:40 PM, Jim Ruby jim@v-community.com wrote:

    That I did not do. So I can re install things then update rules

module again, so I should do things in this order?

    1 clear cache
    2 install and update rules module via update.php

    I'll try it as right now once rules updates the sights is history.




    -----Original Message-----
    From: support-bounces@drupal.org [mailto:

support-bounces@drupal.org] On Behalf Of Linda Romey Sent: Thursday, January 09, 2014 2:04 PM To: support@drupal.org Subject: Re: [support] updating rules module

    Did you clear all caches?


    On Thu, Jan 9, 2014 at 2:21 PM, Jim Ruby <jim@v-community.com>

wrote:

            The first time I ran update.php I saw two updates, now

when I try to run update.php and it just shows an error with no updates available.

            -----Original Message-----
            From: support-bounces@drupal.org [mailto:

support-bounces@drupal.org] On Behalf Of Gordon Heydon Sent: Wednesday, January 08, 2014 5:27 PM To: support@drupal.org Subject: Re: [support] updating rules module

            You need to run update.php. There is a change in the

database which needs to be fixed before everything works right.�

            Gordon.�

            Sent from my iPhone

            On 9 Jan 2014, at 9:59 am, Linda Romey <lromey@gmail.com>

wrote:

                    Yes, I did what Jim suggested and found the issue.

I also made sure that there were no errors in any of the rules--i.e. I use og and it uses rules. Some of the og fields had changed with that upgrade and so it broke the rules--which I didn't realize. And then the update went fine.

                    On Wed, Jan 8, 2014 at 5:13 PM, Frank Nikola <

fnikola@cognisync.com> wrote:

                            Hey Jim,

                            This sounds like the standard white screen

of death (wsod) problem that is usually caused by a php error.�

                            You will need to enable error displays and

checking your server logs to help resolve the issue.

                            See https://drupal.org/node/158043�for

assistance. �

                            On Wed, Jan 8, 2014 at 2:45 PM, Jim Ruby <

jim@v-community.com> wrote:

                                    I have had this problem in the

past, but the sight gets the white screen of death when I update Rules 7.x-2.0 to 7.x-2.6 Any suggestions on how to troubleshoot this? I have enquired this with in the rules issue cue, but really was never a fix since the author could never reproduce my problem.

                                    Thanks for any suggestions

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