Re: [support] ticket tracking system in drupal?

I use casetracker

http://drupal.org/project/casetracker

Dave

-----Original Message----- From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Simone Dal Maso Sent: Wednesday, February 03, 2010 11:49 AM To: support@drupal.org Subject: [support] ticket tracking system in drupal?

Hi, I'd like to have a simple ticket tracking system module for drupal, for example, a person open a ticket, this ticket can have various states (opened, solved, posponed etc) and people can give solutions and so on. I know there is the great project module with issues, that is also in drupal.org, but this module is especially for developers, cvs, etc.Is there some generic module that make a ticket system? thank you. for drupal6.