That's a big plus for sure!
:) �
I personally use Support. The nice thing about
Support is that you can
set it up so that clients can send an email to create a new ticket
or
reply to notifications to update tickets. My clients really like
that
feature.
Jamie Holly
On 3/29/2013 11:28 AM, Metzler, David wrote:
Depending on your level of complexity you need there are two
projects
to look at.
http://drupal.org/project/support - Gives you a full fledged
ticketing system in drupal. And lets you set up multiple
clients,etc.
Has way more than most people need and requires a bit more
overhead
to set up.
http://drupal.org/project/casetracker - I use this for exactly
the
purpose you are talking about. It is a simple casetracking tool
which
just allows priorty and status fore each case which you then
comment
on. Although it has notifications integrations, I actually use
it
with the subscription module to get the email as well when my
clients
post a case.
Take a look at http://forenasolutions.org
http://forenasolutions.org/ (you'll only have view access
to the
cases). Add the content_access module if you need extra security
and
you're good to go.
Dave
------------------------------------------------------------------------
*From:*support-bounces@drupal.org
[mailto:support-bounces@drupal.org]
*On Behalf Of *lamp@afan.net
*Sent:* Friday, March 29, 2013 8:12 AM
*To:* support@drupal.org
*Subject:* [support] Drupal 7 as simple Project Manager
Hi,
I have few "clients" I'm helping them with their
website. They are
sending to me stuff to add/delete/edit on my private email and
it's
now a little mess. And I overlooked few times their emails.
I was thinking, if it's possible, to build Drupal 7 website (I
have
few "empty" domains) and use it as a simple Project
Manager. My idea
was to create accounts for each client and they will be able to
see
only their stuff. I would create content type "Task"
where they can
write down what they want me to do, upload files, etc.
How hard/easy it would be to make? Any comments?
Thanks,
LAMP
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