I've run into a sort of problem with the emailing functions on our Drupal (5.7) site. It's hard to say when this arose, since we don't use these features much.
The problem was discovered when my boss tried to email an OG group, as she sometimes does, and after clicking "Send email" was taken to "Page not found". Further testing demonstrates this is also a problem sending emails via user pages and the site-wide contact form. Actual receipt of sent emails appears to be intermittent, which doesn't help. The "Page not found" error, however, is 100% consistent. The only evidence in the Log appears to be the 500.shtml "page not found" notification with a URL such as ".../user/3/contact http://www.t4tcolorado.org/user/3/contact". The logged URL works until the email form is submitted.
As we don't use this feature often, it's possible this occurred when I moved from 5.5 to 5.7 and it wasn't noticed. That said, I'm not even sure where to look. Thanks for any pointers,
Brian
Quoting Brian Choc bchoc@t4tcolorado.org:
As we don't use this feature often, it's possible this occurred when I moved from 5.5 to 5.7 and it wasn't noticed. That said, I'm not even sure where to look. Thanks for any pointers,
What php errors are in the watchdog log[1]? Did your mail server configuration change or is it timing out the connection for the mail server?
[1] ?q=admin/logs/watchdog
Earnie -- http://for-my-kids.com/ -- http://give-me-an-offer.com/
Earnie Boyd wrote:
Quoting Brian Choc bchoc@t4tcolorado.org:
As we don't use this feature often, it's possible this occurred when I moved from 5.5 to 5.7 and it wasn't noticed. That said, I'm not even sure where to look. Thanks for any pointers,
What php errors are in the watchdog log[1]? Did your mail server configuration change or is it timing out the connection for the mail server?
[1] ?q=admin/logs/watchdog
Earnie -- http://for-my-kids.com/ -- http://give-me-an-offer.com/
The watchdog log is rather sparse on useful errors.
I just went to /user/3/contact to try to send an email. I was redirected to a /user/3/contact page not found. The only new entry in the watchdog log is a warning: "warning page not found 02/26/2008 - 1:26pm 500.shtml Brian"
The details: "Details Type page not found Date Tuesday, February 26, 2008 - 1:26pm User Brian Location http://www.sitename.org/user/3/contact Referrer http://www.sitename.org/user/3/contact Message 500.shtml Severity warning Hostname 63.225.99.xxx (my desktop's external IP)"
Brian
On Tuesday 26 February 2008 22:32:09 Brian Choc wrote:
The watchdog log is rather sparse on useful errors.
I just went to /user/3/contact to try to send an email. I was redirected to a /user/3/contact page not found. The only new entry in the watchdog log is a warning: "warning page not found 02/26/2008 - 1:26pm 500.shtml Brian"
The details: "Details Type page not found Date Tuesday, February 26, 2008 - 1:26pm User Brian Location http://www.sitename.org/user/3/contact Referrer http://www.sitename.org/user/3/contact Message 500.shtml Severity warning Hostname 63.225.99.xxx (my desktop's external IP)"
Brian
Hi,
I've experienced similar errors during a site development for a client. It turned out that the cause of the errors was modSecurity for Apache, which for some reason, blocked some urls, causing the page not found error. Could something similar be in your situation?
Vasileios Lourdas wrote:
On Tuesday 26 February 2008 22:32:09 Brian Choc wrote:
The watchdog log is rather sparse on useful errors.
I just went to /user/3/contact to try to send an email. I was redirected to a /user/3/contact page not found. The only new entry in the watchdog log is a warning: "warning page not found 02/26/2008 - 1:26pm 500.shtml Brian"
The details: "Details Type page not found Date Tuesday, February 26, 2008 - 1:26pm User Brian Location http://www.sitename.org/user/3/contact Referrer http://www.sitename.org/user/3/contact Message 500.shtml Severity warning Hostname 63.225.99.xxx (my desktop's external IP)"
Brian
Hi,
I've experienced similar errors during a site development for a client. It turned out that the cause of the errors was modSecurity for Apache, which for some reason, blocked some urls, causing the page not found error. Could something similar be in your situation?
Well, it seems that the site completely lost its ability to send any email, as new users no longer received their password emails (but no error appears in the log). However, the CiviCRM module (which uses its own email handling) still functions just fine. So the error appears to be deeper than the "page not found" surface.
That said, it appears our host upgraded to PHP 5.2 this weekend (I was not made aware of this until I went to post a ticket). However, the server setup allows me to use an htaccess AddHandler to push the version back to 5.1, and that seems to have resolved the problem! Your question about modSecurity got me going down the path toward figuring this out, so thanks!
Brian
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Brian Choc -
Earnie Boyd -
Vasileios Lourdas