Hi Eric Thanks. That was the first thing I checked, I had given them full admin rights same username and password as me. The site was working until I did the upgrade to 7.24. I've been upgrading all our sites the same way for years with no difficulty, on this one ckeditor failed for some reason.

I took the drastic approach and fresh installed Drupal 7.24 with minimal extra modules instead of the full suite we normally use. The site worked and is being developed. I compared the site with the one that fails but could find nothing different apart from the number of modules so have no answer. Deleted the offending site.

Cheers Roger

Hi Roger,

It looks like the other dev does not have permission to use ckeditor.

Assuming dev has administrator role.

Go to this url "/admin/config/content/formats" on your website to check if the other dev has permission to use the WYSIWYG editor.

Cheers, Eric

On Sat, Dec 7, 2013 at 9:32 PM, Rogerarelem@bigpond.com wrote:

...

...

I have a new site with latest Drupal install and latest modules. 3 people have admin access, myself included. I can use ckeditor 4.3 to edit blocks and pages but the other dev can only get plain text html code and no ckeditor. He is using a windows machine. I'm using Fedora 19. We had a supervisor check using an apple macbook and he too could only see the code not the ckeditor.

They have cleared browser caches, deleted browser history, restarted their machines. I have checked permissions, roles, modules, rechecked the text formatting options and have run out of ideas.

Can someone tell me what's going on and how to fix it please Cheers Roger