Hello,
I have a strange problem. When a user tries to create an account on my Drupal site he always gets an "Internal Server Error":
==== Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. ====
Strangely, I cannot reproduce the error. Neither can my coworkers in the UK. It seems to be local to the user. Can a bad Internet connection cause an internal server error? More strangely, the Drupal account *is* created, in spite of the error.
I looked at the server log (/var/log/httpd/error_log) and found this:
[Thu Feb 11 08:33:43 2010] [error] [client 62.24.97.244] malformed header from script. Bad header=/home/admin/dead.letter... Sav: php-script, referer: http://theingots.org/community/user/register
Can anyone decipher what this is saying? You can see the entire error log on pastebin:
Daniel.
On Thu, 11 Feb 2010 14:09:51 +0100 Daniel Carrera daniel.carrera@theingots.org wrote:
Hello,
[snip]
[Thu Feb 11 08:33:43 2010] [error] [client 62.24.97.244] malformed header from script. Bad header=/home/admin/dead.letter... Sav: php-script, referer: http://theingots.org/community/user/register
Could it be: http://www.codingforums.com/archive/index.php/t-90853.html
Ivan Sergio Borgonovo wrote:
[Thu Feb 11 08:33:43 2010] [error] [client 62.24.97.244] malformed header from script. Bad header=/home/admin/dead.letter... Sav: php-script, referer: http://theingots.org/community/user/register
Could it be: http://www.codingforums.com/archive/index.php/t-90853.html
As a matter of fact, *YES*, I know for fact that the user was using a bogus email address. This is a co-worker who was testing the site in Kenya before a meeting tomorrow. But that still raises two questions:
1) Why would that cause an "Internal Server Error"? 2) How come *I* don't see the error when create an account with a bogus email address?
I now suspect that this error from the log has nothing to do with the internal server error. What do you think?
I can't find anything else in the log that seems related to the Drupal registration process. Any ideas?
Daniel.
Btw, I just asked my co-worker to test again using a valid email address. Let's hope that that fixes the problem.
Daniel.
Daniel Carrera wrote:
Ivan Sergio Borgonovo wrote:
[Thu Feb 11 08:33:43 2010] [error] [client 62.24.97.244] malformed header from script. Bad header=/home/admin/dead.letter... Sav: php-script, referer: http://theingots.org/community/user/register
Could it be: http://www.codingforums.com/archive/index.php/t-90853.html
As a matter of fact, *YES*, I know for fact that the user was using a bogus email address. This is a co-worker who was testing the site in Kenya before a meeting tomorrow. But that still raises two questions:
- Why would that cause an "Internal Server Error"?
- How come *I* don't see the error when create an account with a bogus
email address?
I now suspect that this error from the log has nothing to do with the internal server error. What do you think?
I can't find anything else in the log that seems related to the Drupal registration process. Any ideas?
Daniel.
-
Daniel Carrera -
Ivan Sergio Borgonovo