Hi Simon,
Thanks, yes, I have done those things. I have placed an index.html file there, and that displays fine. index.php (non-drupal) displays fine.
My host has since told me that it can not find settings.php (the config file), but I have checked, the file is there, it is correct (not mal-formatted, or anything), and I have even replaced it from scratch. Still not working...
I have asked the hosts to go over the permissions for me.
Regards,
Kobus
simon@swegles.com 9/14/2006 3:47:59 PM >>>
Have you tried uploading and accessing any non-Drupal content on that host? That should be a very informative troubleshooting step. Try HTML
and PHP content to see if there is any difference.
It could also be a permissions issue.
Kobus Myburgh wrote:
Hi all!
I have a very strange issue, and my host INSISTS the problem is with the PHP code of Drupal (can you believe that - I know Drupal well
enough
to know it is not!)
Here is the situation:
Thursday, 7 Sept 2006, ~ 17:45 GMT+2:
Site worked FINE! I have just uploaded it, made some minor
adjustments
to the configuration file, and then continued to browse the site,
simply
checking for spelling mistakes and ommissions to the site. Suddenly
the
site went dead. As in "page not found". Like the A-record is wrong,
but
it is definately okay, as shown by the control panel. I can still log
in
to the FTP, and I can still access the control panel. But the www
gives
"page not found". This sounds suspiciously like something on the server.
After that I've downloaded Drupal 4.7.3 again, reinstalled all the files from scratch, with the exception of settings.php and the
theme,
checked the database (optimize, repair, etc.) and the site still
doesn't
work, so it's not Drupal related, I am sure of that.
The site also works on my localhost. So I am not sure what could be wrong...
It is now a week later, and the site is still down.
I was hoping someone here has experienced something like this before and can tell me what I can do.
The host is running Windows/IIS.
Regards and thanks,
Kobus
On 9/14/06, Kobus Myburgh ITBJDM@puknet.puk.ac.za wrote:
My host has since told me that it can not find settings.php (the config file), but I have checked, the file is there, it is correct (not mal-formatted, or anything), and I have even replaced it from scratch. Still not working...
You should ask for the specific error logs. Those should contain information that, when searched, will probably give you the exact problem in just a couple of seconds.
They probably won't want to do this as it requires them to filter the logs down for stuff just relating to your domain which may be a pain, but it's worth asking after a week of it not working.
Regards, Greg
On Sep 14, 2006, at 10:54 AM, Greg Knaddison - GVS wrote:
On 9/14/06, Kobus Myburgh ITBJDM@puknet.puk.ac.za wrote:
My host has since told me that it can not find settings.php (the config file), but I have checked, the file is there, it is correct (not mal-formatted, or anything), and I have even replaced it from scratch. Still not working...
You should ask for the specific error logs. Those should contain information that, when searched, will probably give you the exact problem in just a couple of seconds.
They probably won't want to do this as it requires them to filter the logs down for stuff just relating to your domain which may be a pain, but it's worth asking after a week of it not working.
Most hosting companies should provide you your own access/error log (for your domain). Do you have a control panel where you can download/ view those?
Jason
Regards, Greg
-- Greg Knaddison | Growing Venture Solutions Denver, CO | http://growingventuresolutions.com Technology Solutions for Communities, Individuals, and Small Businesses -- [ Drupal support list | http://lists.drupal.org/ ]
-
Greg Knaddison - GVS -
Jason White -
Kobus Myburgh