Hi, there a few companies that offer support for Drupal but they are not mentioned at http://drupal.org/support. I would like to add a section for paid support, which is different than the section on "Professional services and hosting" that is currently list on the page.
SpikeSource used to offer support for Drupal in their environment, but it's hard to find on their site now. Bryght has recently relaunched their hosting services: http://support.bryght.com/ OpenLogic is offering support packages: https://olex.openlogic.com/packages/drupal Growing Venture Solutions (Greg Knaddision) offers support packages: http://growingventuresolutions.com/about/services/drupal-support-and-trainin... OpenConcept also offers support: http://openconcept.ca/drupal_support
A lot of companies offer support as part of a site development package. I think this is different, as you have to have a big initial capital commitent to having a particular company build your site, but I would like to hear your thoughts about whether Drupal consulting is considered support. For example: http://imagexmedia.com/support/purchasing-support-training
If you are aware of support packages for Drupal, or if you offer them, please respond so we can get a full list of options available to Drupal users.
I've also cross posted to the post-installation support forum here: http://drupal.org/node/298497
Cheers, Kieran
Linnovate has a support package, on a monthly base.
The minimal package is for 4 hours a months, and then it is obviously expandable.
We usually make a distinction between "Support" and "Development", so these 4 hours cannot be used for development of new features in a given site, but they can be used for anything else, including CSS fixes, building views, fixing bad-formatted content (tinymce is still popular...) etc.
Kieran Lal wrote:
Hi, there a few companies that offer support for Drupal but they are not mentioned at http://drupal.org/support. I would like to add a section for paid support, which is different than the section on "Professional services and hosting" that is currently list on the page.
SpikeSource used to offer support for Drupal in their environment, but it's hard to find on their site now. Bryght has recently relaunched their hosting services: http://support.bryght.com/ OpenLogic is offering support packages: https://olex.openlogic.com/packages/drupal Growing Venture Solutions (Greg Knaddision) offers support packages: http://growingventuresolutions.com/about/services/drupal-support-and-trainin... OpenConcept also offers support: http://openconcept.ca/drupal_support
A lot of companies offer support as part of a site development package. I think this is different, as you have to have a big initial capital commitent to having a particular company build your site, but I would like to hear your thoughts about whether Drupal consulting is considered support. For example: http://imagexmedia.com/support/purchasing-support-training
If you are aware of support packages for Drupal, or if you offer them, please respond so we can get a full list of options available to Drupal users.
I've also cross posted to the post-installation support forum here: http://drupal.org/node/298497
Cheers, Kieran
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